I generally consider myself to be a generous tipper, with the exception of walk-up service counters, but many of the typical reasons for tipping (wage recovery, special requests, stronger drinks, etc.) don't really exist on Amtrak. Nor do I need help with most of the usual tasks (moving my luggage, making my bed, using my room). The one service for which I still had a strong desire to tip was easy access to ice. It seems like such a simple task to me, but on my last trip it took three hours from initial request until actual delivery. The SCA kept putting off requests with vague excuses and eventually ignored us so long she started forgetting which passengers had asked for what. She was friendly and pleasant but also displayed a disturbing lack of awareness. I'm sorry but I just cannot bring myself to tip for service such as that.