It's been my understanding that an unreserved Surfliner ticket is good for one year. I have an unused ticket whose value I want to apply to a new ticket between a different station pair. I called Amtrak res but the woman told me the ticket was "forfeited" and has zero value. She told me she has no information about the 1-year policy.
Is the policy still in effect? Is there a way I can apply ticket value to a new ticket?
Is the policy still in effect? Is there a way I can apply ticket value to a new ticket?