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Hello, We take an annual trip on the Lake Shore Limited. It is always the same weekend, so I buy the tickets when they become available 11 months out. Last year, I noticed the price was high right away. I asked an agent and she said they were using some other 'bucket' model and the prices...

Hello, The original ticket was bought in November 2022 for travel in October of 2023. The ticket was changed in October 2023, just one day before departure. The reservation number was unchanged. The cost had definitely gone way up, but I got a $70 voucher because the agent made the change to...

Hello, I have a question about changing a roomette reservation: I had a roomette reserved for my boys for a 2023 trip from Syracuse, NY to Chicago. I made the purchase about 10 months in advance. By the time of the departure date, both were in the Rochester area, one working and one at...