Search results

Merci Beaucoup!!

Thank you! Did you stay overnight in Seattle? I'm seriously thinking of turning around the same day from PDX or VAN - which means I'm going to have to shell out for a bedroom (I would've anyway, it's a long trip). How many days from SEA to CHI? Thank you! Please tell us about it. How far are...

I just found this today. Did you already take the trip, and was it to Portland or Seattle? Very curious because I'm on the planning stages of end-to-end from FTW to CHI to PDX (or VAN) and back the same way. I'd very much like to read about your trip. I'm planning mine for Sept 2025. And...

You know, I'm thinking now that having been through all this maybe I should do my mother's dream , the bucket trip on the Empire Builder, the journey that follows roll on Columbia roll on... Places I've never seen. Because I got through all the obstacles as a single female;; this time...without...

To my great surprise I got an automatic refund, it was there in the account I paid from when when I finally looked. I thought I was going to have to go to Customer Relations to fight for it.

Where i got a text with alternate arrangements - I was already at Diridon (SJC). New arrangements: were a Surfliner bus to Santa Barbara and Surfliner Business Class to LAX, earlier than the CS would've been. I was freaking out because I had two pieces of luggage I wanted to check (because I...

Engine hit a boulder on the track north of Redding. I wouldn't have known except my partner called me, having my old phone where they texted the alert (my AGR profile shows my current phone, why didn't they text THAT number??? I got the message on my computer which I had to unpack to see). I'm...

Thank you so very much, you've taken a load off my mind!

Today I changed my reservation for SJC-FTW by upgrading to a bedroom (called Guest Rewards to get it done). My original ticket said "SJC > FTW ONE-WAY" at the top. The new ticket - same reservation number, same day, same trains (CS 11 and SL 2), same cars even. But the top of the ticket says...

I'm curious as to which hotel you stayed in. I've stayed at the Embassy Suites and at the Sheraton, both at least 10 years ago so I don't know that what I have to say about them is accurate anymore. There is a Hilton about two blocks Northwest I've never tried; those two blocks are uphill and as...

There are several restaurants right on Sundance Square (where Molly goes), I know of a good steak restaurant but it's not inexpensive. The Subway is actually inside the station. Walk North toward the doors and make a left before you get to them. Subway's right there. Here's an idea of what's...

Your site has been very helpful for me and I am grateful.

My mom did FTW-LAX-SJC (Coast Starlight) several times. She aways went back the same way in reverse; she wanted to go back by SJC-PDX-CHI-FTW but couldn't afford to. She did love the route she took.

I already wrote about my disaster last April when I got stranded in San Antonio. I could only wish for bustitution. "No alternate transportation provided" means you're on your own. So I personally would not complain about bustitution.

I don't think so, several of us got cut off as soon as we answered "other" at the bottom of the list.

Same here, I don't live in any of the areas listed in my state and it ended there. Too bad, all the areas listed have Amtrak service and I was looking forward to telling them there are lots of people in my part of the state who would love to have Amtrak nearer.

Never having been east of NOL on the train, I'm wondering what the stations are like. I remember some years ago Amtrak did a test run through the panhandle of Florida, there was film of it but I haven't found it online. I just remember the train was greeted enthusiastically even at small towns I...

So how does one get hold of Customer Relations? Do they have an email or a phone number or something? I've been riding Amtrak a long time, lots of delays, a couple bustitutions but never needed or wanted to get compensated for anything - till recently.

So no one knows if Amtrak's Forget it. Second call to AGR did it, and the refund was immediate. I don't know who/what Amtrak Customer Service is, but if you're AGR, stick with them.

Update I got an email from Amtrak Customer Support (whatever that is - I couldn't find a way to contact Customer Relations, does that still exist?). They gave me a long apology and list of excuses but did promise to refund my points. That was 10 days ago, the refunded points haven't shown up...