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To clarify a bit, there was no activity on the AGR account to earn/use points, so he hit the forfeit deadline on that. But he carried the FNBO credit card to avoid the AGR points from being forfeited. FNBO closed the credit card account for nonuse (22 months) but they sent the closed-account...

We are emailing FNBO with a copy of the late-dated letter, thus ensuring we had to way to reopen the account within the 30 days. The FNBO "manager" we spoke with was not helpful except that he said he had no copy of the letter that FNBO sent us and that we could send in a copy for further...

My spouse's AGR credit card was closed by FNBO due to lack of use. However, FNBO has a policy that accounts can be reopened within 30 days and they will restore the deleted points if you call them and request it. Unfortunately, FNBO decided to wait 20 days before dropping a letter in the mail...

ASMAD is a database of Amtrak on time performance. Ex. https://juckins.net/amtrak_status/archive/html/history.php?train_num=19&station=Nol&date_start=07%2F26%2F2023&date_end=08%2F25%2F2023&df1=1&df2=1&df3=1&df4=1&df5=1&df6=1&df7=1&sort=d_ar&sort_dir=DESC&co=gt&limit_mins=&dfon=1

Here is a timetable for the Southwest Chief that shows connections for getting to the Grand Canyon. https://juckins.net/amtrak_timetables/archive/timetables_Grand_Canyon_20230702_external.pdf

Whatever you decide, let us know how it works out and what you think of the Heartland Flyer. I rode it OKC to FTW about 8 years ago and enjoyed it. There is some nice scenery along the way. Thumbs up for the on board cafe, too.

Sounds encouraging - maybe you and RailForLess could make it a team effort?

I like this a lot - nicely done and definitely a very useful tool! Thanks for your hard work.

Honestly, I think it's just incompetence, lack of attention to detail and little or no accountability. Apathy too...

4 Acela sets had to be pulled from service due to inability to get them fixed - they are being used for parts to keep the other sets going. Regionals are trying to make up the slack but there is not enough equipment for longer consists. This report from a manager at Amtrak who was VP of Ops...

Have a great trip - it is a wonderful place to visit!

A friend of mine at Amtrak says end of 2024 for the new Acelas in revenue service. I guess nothing in the US goes fast in terms of rail (literally and figuratively). I just got back from Taiwan and they have a wonderful rail system, including HSR, with rolling stock in excellent shape.

FDOT deserves an award for their patience dealing with Amtrak.

I live in Atlanta so I'm stuck with Delta and the ATL airport. I feel like Delta service overall is pretty good, but of course they have their ups and downs. I also feel like the airport runs pretty smoothly, unlike most city services around here. The amount of passengers it processes and the...

Use station code RUD for Rutland and code BTN for Burlington. Amtrak has made a mess of multiple station codes for the same cities.

It seems like a 25-hour voice recording is a no-brainer, but government doesn't move very fast. Another thing that would be nice, but probably not enough bandwidth right now, is to have airlines upload their lat/lon coordinates to The Cloud via satellite at least every 5 minutes, so we don't...

I checked Amtrak this morning and tickets for Cary are working for 3/11. So who knows what happened.

Thank you for pointing that out...good to know.

Not ideal, but could you buy a ticket from the previous station, which I think is RGH? I will see if I can ask a friend of mine who works at Amtrak to take a look. I couldn't buy a ticket from ALX on #66 last summer due to a problem in ARROW due to human error, which they fixed.

I have found that looking 11 months ahead can have some unusual things in the Amtrak schedule - I think it's too far ahead in time to get worried. But, who knows.