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  1. M

    Amtrak Service Standards Manual

    Like Dickens' "A Christmas Carol", it is an old story but is mostly fictitious with some elements of fact about the conditions of life. In fact, I'd say Dickens wrote more factual information than Amtrak did. The only real difference is that Dickens never claimed it was fact. :(
  2. M

    Booking Multi-City Trips With Points

    Ah, yes! Amtrak dumping more work on their overtaxed staff because they fail to put instructions on that page or providing a fix. One more to add to my list of reasons that add to staff's woes: List
  3. M

    Auto Train (53) still in Lorton... ?

    I'm probably in trouble again for not putting a smiley face on the post. Glad to see people got it anyway.
  4. M

    Auto Train (53) still in Lorton... ?

    Chill, Blynt! It's only the first stop that will be late. It will be on time for all the remaining stops!
  5. M

    Website shows trains "negative" full

    Not only is nobody on the train but there are people out there who are shorting Amtrak ticket stock! Those with passes don't even want to travel on that train. The crew have bailed too! An Amtrak executive tried the onboard food and said it was even worse than flex food. The odds of the train...
  6. M

    Cancellation Policy

    Amtrak under Anderson was trying to join the airlines at the bottom of the barrel. He and Flynn did a great job of it. I'm so proud of their only accomplishment. NOT!
  7. M

    Old Newbie seeking advice for HO Pennsylvania

    Using different engines or manufacturers: Not a problem if you use DCC because you and program the speeds of the engines to match each other. It takes a bit of work. Put the engines on a piece of track. Tell your DCC controller to control both trains as if they were one (Multi-Unit) but don't...
  8. M

    Who is drawn to flying?

    I lost my interest in flying the first time I tried it -and I fell straight down to the floor. Luckily I wasn't too high. In fact, 55 years ago, I liked to fly and when the 747s came out with their upstairs piano lounge, I upgraded a trip from Chicago to NYC on Northwest Orient Airlines. The...
  9. M

    Tall people Fitting in Roomettes

    Remember that thread about the employee stealing 137 chainsaws? Now you know why Amtrak needed them all! :)
  10. M

    Amtrak Station to Hotel

    New Orleans Rampart Streetcar ran from Union Terminal to the French Quarter but is out of service. The Canal St Streetcar seems to be a bit of a walk from the Station but is an alternative to walking all the way at night. "Due to the Hard Rock Hotel collapse, there is no streetcar service on N...
  11. M

    Why is Amtrak discounting Auto Train fares?

    No. The $15 burger between halves of the $1,000 ride!
  12. M

    Cancellation Policy

    I was fully refunded my ticket costs last summer when I called on the day they announced they would not have Traditional Dining, because I told them that I had a picture of the page that showed previously they would have T.D. and had just that day received an email responding to my request that...
  13. M

    Why is Amtrak discounting Auto Train fares?

    Think of what you are asking for - the right to displace someone who wants to use the Auto Train for what it was intended - bring their vehicle along with them. They can't take a Silver train and put their car in the bag-dorm or baggage car or even in the overhead compartment. They only have one...
  14. M

    The awful experience of being on hold with Amtrak

    Julie is great for the simple things like finding which page in the web site has the information I want or finding information that takes lots of searching. But she is useless for finding anything not already there on the site mostly because she takes specific questions and generalizes them. Ask...
  15. M

    Mask requirements on Amtrak

    Because the lives of 800,000 Americans have been lost and, unless the spread is stopped, there will be a lot more. Biden can only do so much with the states and various groups suing over mandates so he has to do what he can control. He knows the downside and time is on his side. Drug companies...
  16. M

    Crescent #20 Washington, DC to NYC Penn Station - 2+ hour delays?

    It has always been my contention that same day arrival is "on time" at Amtrak. Compare these numbers to the pre-schedule change and you'll likely see not much difference. Amtrak accomplished nothing.
  17. M

    Mask requirements on Amtrak

    And don't forget that we're "forced against our will to comply" with that stupid rule to stop at red lights. It just impinges on my right to continue through the intersection! :)
  18. M

    The awful experience of being on hold with Amtrak

    I wonder if anyone has asked the executives the same questions re the long distance network.
  19. M

    Why is Amtrak discounting Auto Train fares?

    We are all entitled to our opinions. But I don't remember management referring to the Auto Train as an "experiential" train like the rest of the LD network. And Anderson didn't try to redirect funds form the Southwest Chief, he tried to destroy it because that is exactly what a bus bridge would...
  20. M

    The awful experience of being on hold with Amtrak

    I see few people blaming the agents. I, for one, always thank them because, in spite of the fact that some don't know the process, they all try and be helpful. In fact, I have tried to use the Amtrak form for sending a compliment but it really doesn't work for phone agents. Try it yourself...
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