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    What should Amtrak change?

    Amtrak should have a quiet car (among the coaches) on all trains, including long distance ones, set aside a portion of the business or first class car as a quiet zone, and enforce noise limits. Surely that would help ridership. There are enough people who don’t want to hear someone’s streaming...
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    Menus on Planes

    The $500 that I quoted was for 3 1/2 hours door to door. The total flight is 2 hours (from departure to arrival; about 650 miles). But the first-class price is as low as $279, above.
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    What should Amtrak change?

    Please tell me that you reported him to Amtrak. I’m not clear on what good it did for him to yell at you: so you’d wait for a conductor next time you took Amtrak (assuming that would happen after that experience)?
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    What should Amtrak change?

    Amtrak crew should let your board your train through any open door in any car (except first/business/sleeper if you haven’t paid for that). Once when I had a first class Acela ticket, I boarded a business class car and was going to walk through to the first class car because a crowd was...
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    Amtrak dining and cafe service

    If this UK train operating company can offer this, why can’t Amtrak? https://www.gwr.com/travelling-with-us/pullman-dining
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    Menus on Planes

    Delta first-class fares can be far below $500. My quote for fares was between two cities that are served by the Crescent. On September 30, first-class fares are: Atlanta-LGA/NYP: as low as $529 on Delta, $485 on Amtrak Greenville, SC-LGA/NYP: $279 on Delta, $543 on Amtrak So first class on...
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    Crescent operations and schedule performance

    With precision scheduled railroading, doesn’t the mess in MS, AL and GA also mess up Norfolk Southern freights? If so, why isn’t Norfolk Southern fixing the issue?
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    What should Amtrak change?

    I see that Swedish railways let passengers have breakfast at a restaurant near the train station, included in the ticket price, for some destinations. Maybe Amtrak ought to offer a $16 (or whatever the cost of a Flexible Dining meal is) voucher, redeemable at a restaurant, for people who prefer...
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    What should Amtrak change?

    I’d like to see Amtrak try an improved long-distance train, using airline ideas: 1. Multiple classes of coach (including Basic Economy and Main Cabin Extra or whatever Amtrak wants to call it. 2. Multiple classes of sleeping car accommodations, including a Slumbercoach-type thing and a...
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    Amtrak delays

    Have the delays (due to switching from electric to diesel locomotives) at Washington been resolved? Last week, the train I was on sat in the station for over two hours. I hope that won’t happen again. Thanks.
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    Amtrak dining and cafe service

    I would agree that traditional dining (tablecloths, freshly-made food) on Amtrak is better than first-class airline food.
  12. T

    What should Amtrak change?

    I fly every week and have had numerous flight cancellations, involuntary re-routes, etc. Most any American who pays to fly first class would take an overnight train in Europe without hesitation so saying that people who fly wouldn’t take a train is not the case. My point is that there is a...
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    What should Amtrak change?

    Another way to look at it is: Would a typical person who pays to fly first class also pay to take “first class” on Amtrak? And could you suggest to such a person that s/he take Amtrak “first class” and not have your reputation damaged? On an Acela, yes. On the Coast Starlight, yes...
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    Menus on Planes

    The $500 can just as easily be spent for a first-class seat on Delta, which can get me door-to-door in 3 1/2 hours (instead of 16 hours on Amtrak), with unlimited cocktails, wine, beer and snacks. And a comfortable seat that doesn’t have duct tape patching it up (unlike my recent Amtrak seat in...
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    Amtrak dining and cafe service

    I regularly buy them…but as a first-class dinner on Amtrak for a $500+ ticket?
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    Amtrak dining and cafe service

    For Amtrak dining: Amtrak ought to subscribe to a “heat and serve” meal delivery service. I used Freshly (about $8 per meal, and it’s delivered, and it seemed fresh), but there are others. Just microwave the Freshly meal, put it on real china and on a table with a tablecloth. And have a...
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    Ideas for Amtrak to raise revenue

    Amtrak ought to: 1. Be listed on Expedia (so people who are booking flights can see train options). 2. Join the Star Alliance, Sky Team, Oneworld or another travel points group.
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    Amtrak dining and cafe service

    Service standards in first class on airlines have gone up significantly and pricing has gone down. 20 years ago, airline first class was ridiculously expensive and most people in first class were frequent flyers with free upgrades. Now, at least on my regular commute, first class is 25%-40%...
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    Amtrak dining and cafe service

    The lowest price in a sleeping car on Amtrak for my 600+ mile commute (every week or two weeks) is almost $450. At that price, I think it’s reasonable to expect a decent meal, served on a plate, with a glass (really, made of glass) and silverware made of metal. It doesn’t need to be made fresh...
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    Amtrak dining and cafe service

    And to add: The Amtrak website says that breakfast is available starting at 6:30am for sleeping car passengers. My train was delayed by 80 minutes so I arrived at 6:50am. Breakfast was not an option. I was told that there wasn’t time.
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