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When I took it last Friday northbound from WAS to NYP, the choice of meals was offered. Breakfast orders were served first, lunch later so the timing seemed to work out naturally

The cafe attendant on the Adirondack can tell you whether he/she will be open in Canada. But food selection can be limited toward the end of a run. I always have something with me on a trip like this.

I took the 421 Texas Eagle a couple of years ago when Matrak dropped the sleeper I was to take on the Southwest Chief. Rebooked myself in the family room on the Texas Eagle for three nights which was reasonably priced v. the roomette on the chief. When we got to San Antonio, we were able to...

The callback feature has worked as advertised for me on this occasion and previously.

Same message received here yesterday. Fortunately, it worked for me to switch to the Maple Leaf, with a hotel night in Toronto instead of Montreal, then a VIA train to Montreal. From there I'm heading of to Quebec City and Halifax. Return was already from Toronto. Was able to take the...

I always use the red cap/golf cart system from the lounge to the trains in Chicago

On a BC car on the Cascades form Seattle to Vancouver BC teh attendant said the seats are not turned because of their age: they are liable to break and no spare parts are available.

I'm taking the VIA Canadian next week from Montreal to Halifax and return, and have received this message: "We’re reaching out with regard to your upcoming reservation with VIA Rail Canada on-board train 14 and/or train 15. "We would like to inform our passengers of a recent decision to...