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  1. R

    Amtrak dining and cafe service

    I am a relatively new member so if this topic has been discussed, please disregard it. Sidney recently asked the question, "Does Amtrak know how their customers feel about Flex dining?". Good question. I know I have let them know how terrible it is. Others have described it as "mystery meat"...
  2. johnmiller

    Disappointing trip on CONO and CZ

    Do any of you think Amtrak will improve? Do you think that it can ever go back to what it was, say five years ago or so? I went on the City of New Orleans from Memphis to Chicago, then the California Zephyr from Chicago to Emeryville. Not a good trip. The transition sleeper on the CoNO was old...
  3. SanDiegan

    New dining options (flex dining) effective October 1, 2019

    From today’s hotline: “Rail Passengers Association was disappointed to learn this week that Amtrak plans to extend its Contemporary Dining menu and dining service on to all of the long-distance trains east of the Mississippi. The move takes effect October 1 -- the beginning of Fiscal 2020 --...
  4. snvboy

    Great Service: how to get Amtrak's attention

    Last week on the Southwest Chief I received the best service I've ever had in the dining car. I would like to make sure that they get properly recognized by Amtrak for this. What's the most effective way to let Amtrak know?
  5. imchuck

    Redeem eVoucher For Food?

    I have $20 leftover from an eVoucher. Am I able to redeem an eVoucher on a Cafe Car or Dining Car? Or, is there a way I can convert the eVoucher, whether it's at a ticket office or some other method, to some other form that I would be able to use for a meal while aboard the train?
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