I just hung up with Amtrak AGR and the rep. told me that SDL to PDX for a 2 Zone trip Award may not be possible because I was actually traveling thru 3 zones. He said he'd have to talk with his supervisor.I quickly told him I'd call back for that bit of info & could he instead look into why my points, I'd purchased two weeks ago, weren't posted!!! ( Thought I'd check with you folks concerning any possible loophole changes!)
Well, *I* just hung up with Amtrak AGR, and I'm not happy. I wanted to book a one-zone award Atlanta-Washington-Chicago-Minot, on trains 20, 29, and 7 on December 1. No joy. Because the Cardinal runs that day, the reservationist assured me that I could only take the first choice Arrow shows, Atlanta-Charlottesville-Chicago-Minot on trains 20, 51, and 27.
On December 2, there's no problem traveling through Washington. I pointed this out, and was told that this didn't matter. Now, Charlottesville is a fine place to spend a morning (and to stock up on Virginia wine), but I have in-laws in Washington that I'd rather spend the afternoon with.
The irritating thing is that taking the Capitol Limited instead of the Cardinal, and the Seattle section rather than the Portland one, I'd be saving Amtrak money.
Just as bad, booking a trip from Savannah, I get the itinerary Savannah-New York-Chicago-Minot.