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The National Operations Center in Delaware has or had people who job description included dealing with delay trains. Part of the job was to make service recovery calls on little or poor information. This position was created after a ice storm in Illinois stranded multi trains.I would think the emergency management plans are well documented. But as someone who has done the 911 thing. The most important skill is your ability to adjust and improvise. Sorry but general skills, organization, and the able to adjust your response gets the job done.In the Auto Train delays that started this thread, it just seem certain crew members were trying, and other quit trying. Announcement your out of food is a recurring event in these situations. That should never be done. Let’s panic people, it’s a great way of dealing with the situation.Bring back the OBS mangers would work for long distance trains. However just training someone to take charge in the event of a emergency would work well.
The National Operations Center in Delaware has or had people who job description included dealing with delay trains. Part of the job was to make service recovery calls on little or poor information. This position was created after a ice storm in Illinois stranded multi trains.
I would think the emergency management plans are well documented. But as someone who has done the 911 thing. The most important skill is your ability to adjust and improvise. Sorry but general skills, organization, and the able to adjust your response gets the job done.
In the Auto Train delays that started this thread, it just seem certain crew members were trying, and other quit trying. Announcement your out of food is a recurring event in these situations. That should never be done. Let’s panic people, it’s a great way of dealing with the situation.
Bring back the OBS mangers would work for long distance trains. However just training someone to take charge in the event of a emergency would work well.
