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I agree with the OP. There was an expectation of an enjoyable experience and it did not materialize. For whatever reason.Trains are late. That is the rule, a train on time is the exception to the rule.A decent meal is expected. When "out" of choices, that falls directly in Amtrak's lap. Happens way too often, even with traditional dining car experience.When a CUSTOMER is not satisfied, they have every right to express that dissatisfaction. Hopefully to customer relations.Those who say they don't since Amtrak got them from point a to point b are full of baloney.IMHO
I agree with the OP. There was an expectation of an enjoyable experience and it did not materialize. For whatever reason.
Trains are late. That is the rule, a train on time is the exception to the rule.
A decent meal is expected. When "out" of choices, that falls directly in Amtrak's lap. Happens way too often, even with traditional dining car experience.
When a CUSTOMER is not satisfied, they have every right to express that dissatisfaction. Hopefully to customer relations.
Those who say they don't since Amtrak got them from point a to point b are full of baloney.
IMHO
