BART foul-up traced to botched computer upgrade
Paul R. Ehrlich
"To err is human, but to really foul things up you need a computer."BART engineers are trying to determine why a regular, nothing-special system update managed to crash the transit district's computers on Friday, slowing late-night train traffic to a crawl and shutting down morning commuter service for hours.
"This was a normal update to the system that we do all the time," said BART spokeswoman Alicia Trost. "We didn't even realize there was a problem until around midnight, when the central computer shut down."
The loss of computer systems forced the trains to run largely under manual control, causing delays of more than 90 minutes for late-night riders. BART stations didn't reopen until after 7 a.m. for the morning commute, forcing riders into cars and buses and jamming Bay Area roadways.
Paul R. Ehrlich