I actually just did business class on Sunday from Oakland to Los Angeles, it was FANTASTIC. Only like 8 other people in the entire coach, wifi worked great, 2 waters, and the vouchers as advertised, train arrived like 35 minutes early into LA....one person actually complained that they were early...people complain when its late, they complain when its early, JESUS!
I walked back to the regular coaches just to see...YUCK, it was packed, smelled, and people sleeping all over the seats and food smells and feet smell everywhere. Sorry, but the clientele on Amtrak coach is heading downhill. It wasn't like this 20 years ago.
I really hope they dont get rid of business class!