I have an observation about the condition of hotels, which is basically what sleeping car service is.
On my trip home from Maine, we stopped at two hotels along the road. One was a historic property in the Adirondacks that was last enlarged in 1914, and, from the looks of it, hasn't had much done to it since. I think they might have updated the pluming and electric and put smoke detectors in the rooms. (Which is good, because the structure is 100% wood.) The room for 2 was $120/night, plus tax. You could get a room with a shared bath for $95 The other place was a Sheraton 4 Points off I-81 in Scranton, PA, which was built in the 1970s (we think -- my Dad remembers staying there when on business travel back then.) It has been extensively remodeled, so the room was perfectly modern in all respects. I got the room for $92 using a discount for which I qualify. I think the rack rate was $120 that night.
Now some people might turn up their noses at the Adirondack Hotel. The room was like a closet, no air conditioning, not TV in your room,a bit run down, etc. On the other band, boy did it have atmosphere. Two floors of porches with rocking chairs that had a nice view of the lake. You could take your drink from the bar and sit on the porch meeting people and enjoying the view. The Sheraton was very comfortable, but much less atmosphere. It was, of course, a perfectly good place to spend the night if you were on the road and wanted a mid-range hotel. WHich is "better?" Who knows, but both looked like they were pretty well patronized.
If they're putting Superliners into service that have mechanical problems, that, of course, is a serious issue that should be a top priority for Amtrak. But if it's just that the furnishings in the rooms are a bit worn, well, it would be a bit nice to fix that, but one can understand why it might not be a top priority for the company. And, of course, there aren't many alternatives to the experience of a long distance train ride with a sleeper, and those that exists might have nicer hotel facilities, but, if you think that $1,000 for a coast to coast rip is expensive, the alternatives cost more than that.