I was checking prices on the Amtrak site and noticed that there was a price drop of $114. Just got off the phone with Justin from Amtrak. He at first notified me that I can take the full amount as a voucher for $85 back to my card.
I told him about the modify as opposed to change. At first he told me there is no difference. I was polite and told him about the modify option I learned of on this forum. He claimed that there really was no difference but what he would do for me is override the amount and refund me the full $114 difference! Way to go Justin! I don't care what you call it, I am just glad to get the full refund.
Now I can only hope the Starlight roomette drops significantly and I will apply my windfall to a roomette for that leg.
BTW AmSnag never notified me of the change! I see the price change in my itinerary but never got an email.
I get test emails just fine but I don't think I got the price alert.
I told him about the modify as opposed to change. At first he told me there is no difference. I was polite and told him about the modify option I learned of on this forum. He claimed that there really was no difference but what he would do for me is override the amount and refund me the full $114 difference! Way to go Justin! I don't care what you call it, I am just glad to get the full refund.
Now I can only hope the Starlight roomette drops significantly and I will apply my windfall to a roomette for that leg.
BTW AmSnag never notified me of the change! I see the price change in my itinerary but never got an email.
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