I was looking forward to trying out the new lounge in LA a couple of weeks ago. It was randomly closed with no signage for explanation. :-(
Took my first journeys in sleeper class though and found it worth the money for me. Much more relaxing (oh, and the lamb shank dinner in the parlor car was amazing!)
This is curious! Did you ask the Amtrak Info or Ticket Desk in Union Station why the Lounge was Closed? I'm glad you enjoyed your Sleeper Experience
, and suggest that you call Amtrak @ 1-800-USA-RAIL/after "Julie" Answers, ask for an Agent and when the Regular Agent comes on the Line ask to be Transfered to Customer Relations, have your Info ready and perhaps they can give you info and perhaps even send you a nice Voucher for Future Travel since you didnt receive the Promised Services that are Part of Sleeping Car Travel on Amtrak!