calwatch
Lead Service Attendant
- Joined
- Nov 28, 2010
- Messages
- 428
Ever heard of the saying, if you're deep in a hole, quit digging? Well due to some security guard allegations, KPBS, the local public radio station in San Diego, began an investigation of the North County Transit District, which operate the Coaster, Sprinter, and local bus service. After stonewalling about the security guard issue (basically alleging they didn't receive enough training), apparently KPBS found there was something to hide. Since then KPBS and inewsource (run by the journalism school of San Diego State, which also operates KPBS) have now run 14 articles on NCTD. NCTD's management has responded defensively to these allegations, which just generate even more stories, including a great piece on the rebuttal letter on KPBS where three experts rebut NCTD's mixing of operating and capital expenses. The CEO and the communications manager are surely on their way out, but it is instructive to public agencies on how NOT to respond to bad press.
http://inewsource.org/project/san-diego-transit/
http://inewsource.org/project/san-diego-transit/