Matthew H Fish
Lead Service Attendant
- Joined
- May 28, 2019
- Messages
- 499
The thing I'm thinking of regarding pricing is what I rode the most often, which was Capitol Corridor. And it could get really odd too with the pricing. I remember when I booked a Coast Starlight trip from Richmond (since discontinued as a CS stop) or Emeryville to San Jose with my kid, and adult fare was maybe $12. Capitol Corridor was a fixed $20 fare, although sometimes with discounts. But nothing that low unless it was a 50% off special.
The other odd thing was the California Rail Pass. I never bought it, but I remember sitting next to someone who commuted to the GAC station (worked in food prep at Levi's Stadium) and was looking to save money on transportation. It included a bunch of restrictions that tried to keep it from being used by commuters, including how many bookings for the same exact route. And it required live tickets that couldn't be replaced if lost, even as Amtrak moved to primarily eTickets other than multi-ride. She figured it could be cheaper than 10-rides, which she was using at the time. It did include the Coast Starlight within California. However, I'm thinking that there might be limitations on reservations.
Apparently that's still being used and possibly one of the last categories of "hard tickets" issued by Amtrak.
https://www.amtrak.com/california-rail-pass
It is often a minor thing, or seems like it, but I believe that even slight variations in fare, and different fare tiers, discourage new riders. Flat fares are a great way to make new riders feel more comfortable and self-confident.
Part of this is that Amtrak is doing a lot of things, because there are people who are taking long distance luxury vacations on Amtrak, and also people who use Amtrak as part of a daily (or at least weekly) commute. And this is something that for the most part, airlines don't have to worry about. A lot of Amtrak offers are meant for what they think of as their target market-- intermediate or long distance leisure travellers, so they put a lot of these rules in.
This is especially relevant to the Amtrak Cascades, which has four trips between Seattle and Portland a day, and is going to have six trips a day by the end of the year...so the ability to commute not just up and down the corridor, but off of the corridor, will increase. I think it would be interesting to have some type of Day or Week Pass for the Amtrak Cascades so someone could just hop on and hop off and see all these places. Right now, that isn't quite possible, but with six trips a day, something like "I am going to start off in Seattle in the morning, go and see the Bonneville Dam in the afternoon, and be home by evening" becomes much more feasible.