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It appeared to me that it was at least only one employees policy. I intend to follow the Amtrak policy published on their website until someone shows me a new published policy clients can see. Moynihan let us in with only a same day arrival.That same employee broke away from checking us in to yell at a lady trying to get into the restroom. They must have thought the lady didn’t belong in the lounge and didn’t pay attention that she had just walked out of the lounge area to use the restrooms. (The restrooms in Chicago are outside of the main room, to the side of the entrance desk). Later a much friendlier employee was in running the desk area.After the restroom scene, when I wanted to use the restroom I went upstairs multiple times to avoid causing trouble to use the 2nd floor restroom but it was locked the whole time.
It appeared to me that it was at least only one employees policy. I intend to follow the Amtrak policy published on their website until someone shows me a new published policy clients can see. Moynihan let us in with only a same day arrival.
That same employee broke away from checking us in to yell at a lady trying to get into the restroom. They must have thought the lady didn’t belong in the lounge and didn’t pay attention that she had just walked out of the lounge area to use the restrooms. (The restrooms in Chicago are outside of the main room, to the side of the entrance desk).
Later a much friendlier employee was in running the desk area.
After the restroom scene, when I wanted to use the restroom I went upstairs multiple times to avoid causing trouble to use the 2nd floor restroom but it was locked the whole time.
