We used the long term lot two weeks ago. Entered about 7 a.m. I would make the follow observations: 1. There are two parking lot entrances on 16th street. One could easily pull into the first lot thinking it was the long-term lot, except that the sign there says "NO overnight parking". The lot further south is the correct one, but the signage is rather weak. 2. We pulled into the entrance, put in the credit card as directed, and the gate opened... Half Way!... Not wide enough to enter. SO, there is a button to push for help, but having no response after pushing a half a dozen times, one wonders what to do next. There was an emergency phone number on the little booth at the exit. Calling that with my cell phone, after maybe 15 rings, the woman who answered said that someone "would be right over." 3. SO, the clock contines ticking toward the time of departure. After 10 - 15 minutes a fellow drives up, throws a couple of switches and the gate creaks open. 4. There was one spot left (this was the weekend after Thanksgiving), but only about 3/4 of a spot since it was against the fence and a gate not fully secured, which meant parking uncomfortably close the car next to me. 5. Upon return from our journey, the lot had cleared out considerably and there was no problem exiting, fortunately knowing to use the same credit card as noted by posters to this site described above. In summary: the experience was something like one might expect in a third world country, and I have driven in a few of these. I would suggest that the entire parking experience was a C minus, about the same as I would rate the train trip itself, but this is not the forum to opine on that.