I've done quite a bit of shopping for points. Some merchants are bertter than others re shipping and also getting your points posted. Just because a merchant is featured by Amtrak on the opening screen in the online mall doesn't mean they have a good record for posting points. I bought a handbag from shoebuy.com partly because they offered 7 points per dollar. I could have bouught the same item at other Amtrak partner retailers with only 1 or 2 points per dollar. The purchase never posted. The shoebuy customer service people were clueless about AGR and I finally had to have AGR staff research and post the points. They didn't get any cooperation from the retailer either and finally posted the item with a generic identifier on the basis of my info. Shopping for points merchants that I have used with good experience include Macy's, Overstock, Alibris (used books), Walgreens. Target had been mixed - sometimes their shipping is slow. But last year I got a great deal on a tabletop Christmas tree and it was shipped quickly.