jis
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The harshness came mostly with the use of fluorescent lamps, specially early ones, which were very hard to modulate and control the spectrum and intensity of.The Heritage Diners,Lounges/ Club Cars and Pullmans had much softer Lighting than current Amtrak Cars, but the Coaches mostly had Harsh Lighting.
LEDs are superb when it comes to controlling both the color mix and intensity, so things should be much better if a proper lighting expert is used to design the lighting profile for the public spaces on the trains.