I'm in Baltimore, my Acela came in, and I needed a ride home. I guess I could have just gone to the taxi line, but I kind of like not having to tell the driver where I'm going and fiddle around with payment at the end of the trip. So I fire up the Uber app, which I hadn't used in a while. What do you know, they've upgraded their app, and before I can do anything else, I'm supposed to go to the Google Play Store and download and install the upgrade. Uh, guys, I just want to get a ride and go home, not fiddle with upgrading an app on my smartphone while I'm juggling luggage and a box of cookies from the Modern Pastry Shop while in a crowded train station. Fortunately, I also have Lyft installed on my phone, so I was able to get my ride from them. Well, Uber, you just lost some business because you insisted that I upgrade my app.
I don't know about these tech companies. Maybe they've been hiring alumni from the Amtrak IT department.
I don't know about these tech companies. Maybe they've been hiring alumni from the Amtrak IT department.