SCA report on City of New Orleans

[Kenneth]

On train 59, the SCA was Kevin.

On train 58, the SCA was Manny.

Both these employee's did a great job. They introduced theme self's early on in the trip. Made sure any questions I had were answered and noted the time to turn the bed down. They also offered a wake up call.

The southbound trip had it ups and downs. We left Chicago about an hour late. Elevator was broke in the diner. That was the low point of he trip. Supper and breakfast was limited, got a boxed lunch for the noon meal.

Arrived New Orleans about a hour early.

 

[Railroad Bill]

We have had Manny on the CONO and he was at the top of my list of great SCAs.

 

[choochoodood]

I, too, had Manny on the CONO (59). He did such a great job that I wrote Amtrak about him. I wish all SCAs were that good.