They're also a lot easier to attain than airline elite programs (not that I'm complaining about that, though).Compared to most airline programs, the benefits of elite membership with AGR are, in my opinion, very thin, particularly for someone living outside the NEC. Lounge access does little good if you have no Club Acela or Metropolitan Club within 300 miles, and free upgrades to Business or First are worth about $25 each for services other than Acela. The new AGR contractor should seriously look at provide some enhancements for Select and Select+ to make attaining those levels more attractive to someone living outside the Corridor.
What new AGR contractor?The new AGR contractor should seriously look at provide some enhancements for Select and Select+ to make attaining those levels more attractive to someone living outside the Corridor.
Word has it that Carlson Marketing, which has run Amtrak Guest Rewards since it's inception in 2000, will be replaced by a new contractor in the relatively near future. Whether that means an overhaul of AGR is in the offing is not yet known. It could mean nothing more to AGR members than a change of address.What new AGR contractor?The new AGR contractor should seriously look at provide some enhancements for Select and Select+ to make attaining those levels more attractive to someone living outside the Corridor.
Any thoughts on what sort of benefits they could offer? I just can't think of any obvious ones off the top of my head, short of some additional discounts perhaps.Compared to most airline programs, the benefits of elite membership with AGR are, in my opinion, very thin, particularly for someone living outside the NEC. Lounge access does little good if you have no Club Acela or Metropolitan Club within 300 miles, and free upgrades to Business or First are worth about $25 each for services other than Acela. The new AGR contractor should seriously look at provide some enhancements for Select and Select+ to make attaining those levels more attractive to someone living outside the Corridor.
The only other thing Amtrak could really offer of any value would be automatic upgrades for some sort of "Super Select Plus" status level. Airlines offer various elite levels automatic upgrades, on certain fares and on a space-available basis, starting a certain number of days prior to travel (highest elites, usually 5 days, then 3 for the next level, then 1 day for the next level, then day-of if anything is left). The two problems I see with that approach, though: 1) Could Amtrak's reservation system handle such a task, or would it have to be redesigned to read someone's AGR status level (as opposed to just their number, with a separate company worrying about sending coupons for status)? 2) Amtrak probably depends a lot on selling (for $$$) those upgrades, and on some routes (such as the midwest service, for example), business class sells out so far in advance that you really can't get a free upgrade anyway.Any thoughts on what sort of benefits they could offer? I just can't think of any obvious ones off the top of my head, short of some additional discounts perhaps.