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Someone could always call to cancel within 15 days -- Amtrak would cancel the room (allowing someone else to book it), they just wouldn't return any points.

Sleeper inventory is limited and expensive, and it is all too easy for people to, let's say, hold a room on the Cardinal (with one sleeping car) until the last minute and then decide to cancel... because there's no penalty for doing so. You get all your points back as long as you call before...

That is kind of tricky -- most agents you talk to will probably want to cancel the WAS-ESX, and book two segments: WAS-SPG in coach, and SPG-ESX in business. The new pricing would apply. I don't know of a partial upgrade mechanism that would maintain the base rail fare your friend currently...

Were you targeted for the survey?

It should all be based on the departure date printed on your ticket.

Actually, you can't pay for the reservation, then just get a refund/voucher and use points on the same reservation. The agent will have to cancel and rebook everything into a new "points" reservation, with a different reservation number. They can certainly use your paid reservation as a...

Thanks, but I have no control over any of the things you mentioned. I didn't create this software, nor do I maintain it. You might want to increase the resolution of your display if you are suffering right-scroll issues in your browser.

Thanks, haolerider! And thanks to AlanB for helping fine-tune all of the forum system settings since the upgrade. Jishnu - I'll have to look more into the Gravatar problem, since I've never used that service myself.

Sorry Mike, but you'll have to be far more specific about the problem you're experiencing. I encounter no problems accessing AGR's site using XP and IE8.

Apparently this will be fixed in the next (upcoming) software version. For techies: http://community.inv...-on-ipad-r33233

Interesting. I don't have an iPad, but maybe others with iPads could try it and see? Worst case, you can use the text shortcuts to the emoticons.

Interesting. When I click my mouse inside of the Reply box here in the thread, the box goes from being a blank white space to having a dynamic text editor that looks like Microsoft Word. I have the ability to set font, font size, style, emoticons, etc. Can you try a different browser (IE vs...

Dave - do you see the "smiley face" in the text editor window when you go to post or reply? It is to the right of the font and font size menus. Leemell - can you simply upload your avatar again? That would solve the issue.

Could you be a little bit more specific?

The avatars still exist, but supposedly with the new software version, there is no longer a difference between a "profile photo" and an "avatar," so depending on how the original image was uploaded and designated, it may or may not show up. You can always re-upload an avatar if it is not...

What about the emoticons? :ohboy:

I don't think sending a letter to 30th Street Station will help. The address I gave is the correct one.

You guys are fast -- I literally just clicked the button. :) Just a simple software upgrade. That said, there may be bugs lurking so please bear with us.

Office of Customer Relations Amtrak 40 Massachusetts Avenue, N.E. Washington, DC 20002 They can forward to L.A. if necessary

http://www.amtrak.com/ccurl/980/414/Amtrak-System-Timetable-2012,0.pdf