Search results

If one waits long enough, anything new becomes "traditional".

For me, every train trip starts with a bus trip. Has been that way for years, decades. Well, except for the one-time Amtrak excursion train, with the American View in its consist. For the past couple of years, that is on a bus with the Amtrak logo on its front marque.

It is the blending of the worse possible parts of a private company and of a government service. Its suppose to be run like a private company, but is subject to all of the politically driven whims of the government (Congress). For example, both the USPS and Amtrak have to pay pensions for...

Customer service is different than customer relations.

Maybe its changed over the years, but when I wrote to Customer Relations, it was located at the 30th Street Station in Philly. And as @Dakota 400 mentioned, I got a "live" letter back.

It is probably something like the 1/r2 rule. Risk drops as you get further apart, but it doesn't jump immediately from 0% to 100%. If the authorities said that everyone has to say 100 feet apart, or even 20 feet, we would have all laughed and done nothing. The 6 foot rule, like many things...

My Silver came in late into PHL, after the baggage room hours, and they simply put our luggage out in the hallway near the baggage room.

Is this a floor vote or a committee vote? Does the House need to now also approve any bill amendments?

I have to wonder just how common this is? Seems to me to be a pretty good choice to offer.

Is Fios only offered during breakfast hours? Do you put vinegar, ketchup, or mayonnaise on it? :D

Why fly into Orlando and not into Miami? Would Virgin cruise ships operate Virgin trains at a loss, just as a feed into its ships?

Is Amtrak itself the owner of all 17 of these stations? I also did a quick check, and found that...

Interesting that the US House report didn't add they, too, have a major responsibility since Congress controls the FAA, its budget, and its available resources.

To me, "during the night" would be when it is quite dark outside; long after sunset and long before sunrise. I like the view of Washington DC, all lit up.

Is it working? Self-service? What's in that area, that's still offered/available (creamers for the coffee, juice, water bottle, and so)?

Wow, while USA Today might have a good point to make, throwing around generalizations focusing on race seems intended to only inflame the reader. For example, "... African Americans in the U.S. ... use Amtrak more than the general population." To me, reading that makes me think that African...

I don't know why, but this reminds me of a Customer Service seminar my employer set up, bringing in an outside speaker, to talk with us. Here is one of their stories. Kodak made really crappy copiers. The worse ever. They broke down all the time. Kodak, to address this image, had all...

Please press "P" for the pasta, press "S" for the steak, press "Q" for the quesadilla, and "R" for the ragout stew. ;)

One of the similarities between Amtrak and the USPS, is that for both, Congress required them to take on unfunded pension responsibilities for time these people never worked for either Amtrak or USPS. For Amtrak and the USPS, no one really cared at the time, because these pension liabilities...

Fortunately, we are now in 2020, and this has changed thanks to a SCOTUS ruling.