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    Superliner trains' removal and restoration of cars (2022-2023)

    They cancelled our roomette on the CZ from Denver to Emeryville with little notice. When I called I was told that we would have to be in coach. This was part of a Maine to San Diego and back trip. Customer service left it up to me to discover this site which lead me to check availability from...
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    Hotels convenient to Amtrak

    We were there last September and stayed at the Hotel Monte Vista. It was 160.10 for the night, The rooms were a bit dated but there is quite a bit of history with who has stayed there. They had a decent lounge and a very nice restaurant. As I remember it was maybe 3 blocks to the station. The...
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    Freight Derailment disrupts Capitol Limited 2/3/23

    Youtuba did a CZ video about 4 months ago. He travels with a Bearcat scanner and you can here what I believe must be the DDs "talking" to the train?
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    Sunset Limited discussion

    We are on it n September and my reservation still shows 10 PM.
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    Restroom and other experiences in Sleepers

    Not sure if this is the correct thread for this but here goes. I just finished watching Youtuuba's 8 part CZ train odyssey from 4 months ago (he travelled in August). In part 8 he wakes up just west of I believe, Omaha. It's something like 0600 and he says the SCA just told him that the toilets...
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    Hotels convenient to Amtrak

    Really enjoyed the Dubliner, Really good food and prices were fine. Will be seeing them again this September. There is a nice view of the Capitol from right outside their front door.
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    Tier status extended/bumped

    We also received this email. I believe that we were at least 3000 points short. A good part of that was Amtrak cancelling our Denver to Emeryville portion of the CZ last September (we had split the CZ in Denver to see Garden of the Gods, Air Force Academy and Red Rocks). That put us on a bus to...
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    Issues with an SCA

    My wife and I were boarding the Crescent last September. Our SCA was checking tickets and did not seem to be having a good day to say the least. She was very short with numerous passengers. My wife is a social butterfly, loves to talk with anyone that will engage her. The SCA stopped by our...
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    AGR Credit Card change (October 2022)

    We had an auto payment on a cell phone bill that went through yesterday after noontime.
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    AGR Credit Card change (October 2022)

    The 99.00 fee is certainly worth it if this is the case!
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    Cleaning windows

    The customer service staff have no idea about operations and we probably should not be surprised by this. When our sleeper was cancelled on the CZ this past September I immediately called and was told that our sleeper had electrical issues. When I questioned how they could know 2 or 3 weeks in...
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    Superliner trains' removal and restoration of cars (2022-2023)

    My wife and I went through the "your sleeper has been cancelled" on the CZ this past September. Since then I have learned so much on this forum that it's unbelievable! This post is just another example that will really help me when I put next September's trip together. Thanks to all that post here!
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    AGR Credit Card change (October 2022)

    One difference I noted was one round trip companion coupon instead of "just" a companion coupon. What is the difference? When I called Amtrak I got a gal that insisted a round trip coupon was exactly that, if you leave Portland, Maine and return to Portland, Maine the whole shooting match is a...
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    Superliner trains' removal and restoration of cars (2022-2023)

    We had our sleeper car removed from the CZ, Denver to Emeryville. After seeing a post here I checked out roomette availability and lo and behold there were 3 roomettes available from Grand Junction. Just changed our reservations to coach from Denver to Grand Junction and a roomette from Grand...
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    Superliner trains' removal and restoration of cars (2022-2023)

    I took them up on it. We had to. We are going from Portland, Maine to Boston to NYC to Chicago to Denever to Emeryville to LA to San Diego to LA to Flagstaff to Chicago to Washington to Boston to Portland. The Denver to Emeryville is the downgraded leg. They have not downgraded the Chicago to...
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    Superliner trains' removal and restoration of cars (2022-2023)

    So they picked up after about 75 minutes. She insists that car 532 has an electrical problem now so they are pulling it from all the west bound CZ trains. She also told me that although the email I received from Amtrak says that the car has been pulled and that my wife and I are now in coach is...
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    Superliner trains' removal and restoration of cars (2022-2023)

    Just so everyone knows what they are up against. I called customer service about 2 hours ago. I got transferred to customer relations. Message said a 7 minute wait and I opted for a call back which I promptly received. I was number 1 in line. 40 minutes later I gave up and called back. A very...
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    Superliner trains' removal and restoration of cars (2022-2023)

    How do we let the RPA know what's happening to us? Also our 532 car on the CZ for 9/14 was cancelled yesterday.
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    Superliner trains' removal and restoration of cars (2022-2023)

    I got the dreaded email from Amtrak about an hour after I asked if I should be nervous! We know the answer now! I split the CZ in Denver. Our Denver to Emeryville had the 32 car removed. We have not received an email about the Chicago to Denver leg yet, also car 32. Something to look forward to...
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    Superliner trains' removal and restoration of cars (2022-2023)

    We are on a three week trip starting 9/8. We just got a change today that did not have a change to the CZ but included the CHI to DEN leg of the CZ. We are in car 532, room 2. Should I be worried about this reservation? Also, a newbie question, how do you list the trains you have ridden? BTW we...
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