A rose by any other name

[BLOND37]

so we all remember when i changed my name some points werent posting because the ticket was in one name and the AGR account in another... well they spelled my name wrong so when i call to change it will i have the same problem?

 

[BLOND37]

well in their system my name is spelled right and they dont know why when i log in its spelled wrong... Brenda Supervisor emailed tech.

 

[BLOND37]

so we all remember when i changed my name some points werent posting because the ticket was in one name and the AGR account in another... well they spelled my name wrong so when i call to change it will i have the same problem?

UPDATE 7/2/09: well called AGR back... only thing they could do would be to open a new account with the correct spelled last name and transfer my 2900 points.. uh huh... get put on hold.. well we could put a space then B.. ok fine that works... my last name is LeBlond or Le Blond, NOT Leblond. So they change to Le Blond.. I ask what about points that have not posted yet.. Rep says oh they will still post; it goes by number anyway... (IT DOES? LOL)