My english is far away from beeing perfect but hopefully someone of you will understand my problem and is able to give me some advice.
We have got a booking for 2 adults from LAX to CHI in 2024. At the moment we are both booked into bedroom E.
Because it is our "once in a lifetime" holiday we are now thinking of a bedroom suite with bedrooms E + D. I tried to modify the booking online, but it is not possible to add another bedroom.
I contacted Amtrak via their live chat. They told me, that they can modify the booking for me and we have to pay 1701 USD more for the second bedroom. What seams a bit weird for me: At the moment the same train can be booked online for 1 person in a bedroom for 1633 USD. Its hard to understand why it is more expensive if we add another bedroom to an existing booking.
I would prefer to book another ticket + reservation for 1 person online. Hopefully it will be booked into bedroom D. After that I would ask via live chat to change the passengers from our first booking from 2 to 1 adult. Maybe we will get a refund of the railfare!?
Do we have to expect any problems with the onboard staff in opening the connecting door, when not booked in one booking? Or do they just open the door if everybody in the bedrooms agree?
Thanks alot for some advice.
Dirk
We have got a booking for 2 adults from LAX to CHI in 2024. At the moment we are both booked into bedroom E.
Because it is our "once in a lifetime" holiday we are now thinking of a bedroom suite with bedrooms E + D. I tried to modify the booking online, but it is not possible to add another bedroom.
I contacted Amtrak via their live chat. They told me, that they can modify the booking for me and we have to pay 1701 USD more for the second bedroom. What seams a bit weird for me: At the moment the same train can be booked online for 1 person in a bedroom for 1633 USD. Its hard to understand why it is more expensive if we add another bedroom to an existing booking.
I would prefer to book another ticket + reservation for 1 person online. Hopefully it will be booked into bedroom D. After that I would ask via live chat to change the passengers from our first booking from 2 to 1 adult. Maybe we will get a refund of the railfare!?
Do we have to expect any problems with the onboard staff in opening the connecting door, when not booked in one booking? Or do they just open the door if everybody in the bedrooms agree?
Thanks alot for some advice.
Dirk