amtrak coach attendants salary

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As a side note, sounds like flight attendants make less than a Train Attendant in some cases, and have a much more demanding job. When is the last time you EVER heard of someone tipping a flight attendant. Well, why not !!!
On airlines that sell meals rather than give them for free (such as Easyjet), flight attendants do make tips.

On Amtrak people also tip based on the price of the meal, even if they're sleeper passengers and so don't pay for it specifically.

I am sure that if airlines proviuded menu cards with prices, even if they said it was included, people would top based on the prices.
 
I suppose in this profession you would get jaded, but when I've ridden with a sleeping car attendant I've never seen before, I still get wildly varying service. Sometimes it's good and I tip well; othertimes it's non-existant and I don't tip. The first person knows he or she worked for the tip and got it; the second will grouse that he or she didn't give any service because it was obvious I'd be a zero. So wrong, but it all comes down to attitude, which varies so widely on Amtrak.

One additional question. You state an hourly rate. Are these folks being paid 24 hours a day when they're on a trip, or something less? I'm trying to figure out what the standard week is in hours and how that impacts pay. Just curious.
I suppose it's the problem with the whole tipping culture that people judge you and then treat you according to the projected tip, rather than seeing it as their job to treat everybody in the best way possible, regardless of who they are or how much they tip.
 
As a side note, sounds like flight attendants make less than a Train Attendant in some cases, and have a much more demanding job. When is the last time you EVER heard of someone tipping a flight attendant. Well, why not !!!
On airlines that sell meals rather than give them for free (such as Easyjet), flight attendants do make tips.

On Amtrak people also tip based on the price of the meal, even if they're sleeper passengers and so don't pay for it specifically.

I am sure that if airlines proviuded menu cards with prices, even if they said it was included, people would top based on the prices.
While that may be true on easyJet, it is absolutely not true with any airline I've travelled. United, US Airways and all domestic carriers sell meals in economy, and there is no tipping permitted. It is not just that it is not customary. It is not permitted.

US Airways has an interesting program for rewarding exceptional service. Elite members of the US frequent flyer program (Dividend Miles) get a sheet of "Above and Beyond" cards. If an employee provides what the DM member thinks is exceptional (or maybe just really good) service, you fill out a card and hand it to them. The employee then turns the card in. Every three months, US has a drawing, and pulls cards from those turned in. Each of ten winners gets $10,000, another 100 get $1000 each, and 250 more get $250 each. The more cards an employee turns in, the better the odds of winning. I've handed out some A&B cards, and often the recipient is as grateful as if I had tipped.
 
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I have to admit as much time as I have spent on Amtrak, msot of it has been on the NEC on short haul runs between WAS and NYP. the thought of tipping has never occurred to me. On the few LD trips I have made in coach, I have never as so much as seen the coach attendant. In fact the only time I had seen anyone would be come ticket punch time. Considering I am planning a cross-country trip this spring, the discussion is good food for thought for my budgeting plans.
 
For largely unskilled uneducated labor Amtrak pays their onboard service crews good money and unparalleled benefits. IMO the chef and bartender are the most skilled as they have to be educated on serving beverages and cooking but what does it take to make up a bed? If you add in tips these people are doing very well. If they earn $150 per trip and do three trips a week they can add 50-70% to their compensation. I know professional people making less than that.
 
Good info and discussion. FWIW my tips are in line with what others are reporting. But I tip SCA at the end of the trip, not the beginning. At least twice, SCA got a big fat nada. Bathrooms were filthy, towel trash bin overflowing.But it occurred to me on my last trip that all of us sleeper pax can help with the paper towel trash issue. Ie, it's no more work to carry it with you out the door and dump it in the big trash can in the vestibule. Just a suggestion. -- Phil
 
For largely unskilled uneducated labor Amtrak pays their onboard service crews good money and unparalleled benefits.
That's a rather insulting statement IMHO, and many of the workers are college grads and almost all have at least completed high school.

IMO the chef and bartender are the most skilled as they have to be educated on serving beverages and cooking but what does it take to make up a bed?
It takes a lot more to make up an Amtrak bed than you would think and far more than making up the bed in your house/apt. When was the last time you tried making the bed while an earthquake was occurring around you? That's about what it's like while the train is busy bouncing down the tracks. And one SCA has at a minimum around 50 beds to make up every trip. Plus they have to put the beds down at night and up in the morning. They're also waiters, bringing food to those who request it; responsible for opening the door at each stop; responsible for the safety of all passengers in their car and they get special training in that area. And they've got a bunch of other duties. They're far more than say a housekeeper at a hotel.

If you add in tips these people are doing very well. If they earn $150 per trip and do three trips a week they can add 50-70% to their compensation. I know professional people making less than that.
Those working a 1 night run can at best manage 2 trips a week. Those working 2 night runs can only manage 1 trip per week.
 
For largely unskilled uneducated labor Amtrak pays their onboard service crews good money and unparalleled benefits. IMO the chef and bartender are the most skilled as they have to be educated on serving beverages and cooking but what does it take to make up a bed? If you add in tips these people are doing very well. If they earn $150 per trip and do three trips a week they can add 50-70% to their compensation. I know professional people making less than that.
I worked in pizza delivery during college. People often treated me like "uneducated, unskilled" scum. They had no idea I was on the Dean's List and headed toward grad school. They'd sometimes refuse to tip me as an "incentive to get a better job", even though I'd just gotten their pizza to them within 20 minutes in a snowstorm and then waded through the knee-deep snow they couldn't manage to shovel from their sidewalk. :p

You may want to adjust your attitude. You have no idea if some or all of those employees have college degrees. In this economy, ANY job is a GOOD job, and it's cruel to judge someone based on their profession. So what if they don't wear a suit to work? So what if they flip beds? Would you rather do it yourself? I think it's great the SCAs are there to take care of those things.

Our SCA from ABQ to CHI was amazing. He was in charge of two cars, and I've never seen anyone respond to the call button or requests so quickly. He flipped our room from night mode to day mode so fast it was unreal. It was like he had eight hands. He did everything with a smile on his face, never once complaining to other attendants, and he even had everyone's name memorized by the end of the trip. It was crazy. I would never, ever call him "unskilled", and far be it from you to say something like that. Shame on you.

I can't imagine this world without taxi drivers, servers, pizza delivery, bus drivers, flight attendants, and all of those other jobs you're putting down right now. Those people make your life easier by doing all of the things you refer to as "unskilled".

:angry:
 
For largely unskilled uneducated labor Amtrak pays their onboard service crews good money and unparalleled benefits. IMO the chef and bartender are the most skilled as they have to be educated on serving beverages and cooking but what does it take to make up a bed? If you add in tips these people are doing very well. If they earn $150 per trip and do three trips a week they can add 50-70% to their compensation. I know professional people making less than that.
Sadly, the benefits at Amtrak are FAR from "unparalleled". The amount each employee is required to contribute to the company healthcare plan, provided by United Healthcare, is only slightly less than buying an individual, independent policy. Many companies have far better. Amtrak does not pay for sick days. For those employees who hold a regular route, missing a day because of illness generally means missing an entire trip, 60 hours or more, with no guaranteed way to compensate for the loss; this means that many employees report to work sick, putting themselves, their coworkers, and the general public at risk. Although Amtrak does offer vacation pay, it takes 7 years of service to get beyond 2 weeks' vacation.

I worked at a convenience store 30 years ago which was not unionized, but offered excellent wages, profit sharing, free healthcare coverage, sick pay, and personal days.

150 dollars would be about average per trip for tips, split between coach and sleepers. But it is impossible to work 3 trips per week, when those holding a regular job rarely work more than 3-4 trips per month.

Overall, an onboard crew member working an average of 40 hours per week is going to gross around 45,000 dollars per year...then you can subtract 3,000 for medical, 1,200 for union dues, 25% for taxes (depending on the state), etc. Realistically, the only way to earn a living wage at Amtrak is to get at least 200 per week in tips, given the locations of the crew bases (in expensive large cities).

As far as tipping, there is no need to compare diner tips to those in a regular restaurant. A dollar or two per person for breakfast or lunch is sufficient for adequate service, a bit more for dinner or if you are having wine. For sleepers, depending on the length of the trip, if someone is actually making use of the bed, 10 to 20 dollars per roomette and 20 to 50 dollars per bedroom - all depending on the level of service - is standard. In coach, tips are not expected or suggested, unless someone asks for non-disability-based assistance with bags, meals, etc. At these rates, with average occupancies, an attendant can scrape out around 200 dollars per average week in tips. Superior service (Vincent on the SWC, Hermenio on the CS for example) merits more, and these employees do average more....
 
For largely unskilled uneducated labor Amtrak pays their onboard service crews good money and unparalleled benefits.
That's a rather insulting statement IMHO, and many of the workers are college grads and almost all have at least completed high school.

IMO the chef and bartender are the most skilled as they have to be educated on serving beverages and cooking but what does it take to make up a bed?
It takes a lot more to make up an Amtrak bed than you would think and far more than making up the bed in your house/apt. When was the last time you tried making the bed while an earthquake was occurring around you? That's about what it's like while the train is busy bouncing down the tracks. And one SCA has at a minimum around 50 beds to make up every trip. Plus they have to put the beds down at night and up in the morning. They're also waiters, bringing food to those who request it; responsible for opening the door at each stop; responsible for the safety of all passengers in their car and they get special training in that area. And they've got a bunch of other duties. They're far more than say a housekeeper at a hotel.

If you add in tips these people are doing very well. If they earn $150 per trip and do three trips a week they can add 50-70% to their compensation. I know professional people making less than that.
Those working a 1 night run can at best manage 2 trips a week. Those working 2 night runs can only manage 1 trip per week.
I agree that there is a lot more to being a train attendant....in addition to the above, there are times when you have the extremely unpleasant task of cleaning up a room after a passenger has gotten sick in it--or perhaps had an incontinence 'accident'......there isn't enough money to compensate one for those tasks....
 
So what if they flip beds? Would you rather do it yourself?
Yes. And, I do. I expect nothing from an SCA and that's usually what I get.
 
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For largely unskilled uneducated labor Amtrak pays their onboard service crews good money and unparalleled benefits. IMO the chef and bartender are the most skilled as they have to be educated on serving beverages and cooking but what does it take to make up a bed? If you add in tips these people are doing very well. If they earn $150 per trip and do three trips a week they can add 50-70% to their compensation. I know professional people making less than that.
Sadly, the benefits at Amtrak are FAR from "unparalleled". The amount each employee is required to contribute to the company healthcare plan, provided by United Healthcare, is only slightly less than buying an individual, independent policy. Many companies have far better. Amtrak does not pay for sick days. For those employees who hold a regular route, missing a day because of illness generally means missing an entire trip, 60 hours or more, with no guaranteed way to compensate for the loss; this means that many employees report to work sick, putting themselves, their coworkers, and the general public at risk. Although Amtrak does offer vacation pay, it takes 7 years of service to get beyond 2 weeks' vacation.

I worked at a convenience store 30 years ago which was not unionized, but offered excellent wages, profit sharing, free healthcare coverage, sick pay, and personal days.

150 dollars would be about average per trip for tips, split between coach and sleepers. But it is impossible to work 3 trips per week, when those holding a regular job rarely work more than 3-4 trips per month.

Overall, an onboard crew member working an average of 40 hours per week is going to gross around 45,000 dollars per year...then you can subtract 3,000 for medical, 1,200 for union dues, 25% for taxes (depending on the state), etc. Realistically, the only way to earn a living wage at Amtrak is to get at least 200 per week in tips, given the locations of the crew bases (in expensive large cities).

As far as tipping, there is no need to compare diner tips to those in a regular restaurant. A dollar or two per person for breakfast or lunch is sufficient for adequate service, a bit more for dinner or if you are having wine. For sleepers, depending on the length of the trip, if someone is actually making use of the bed, 10 to 20 dollars per roomette and 20 to 50 dollars per bedroom - all depending on the level of service - is standard. In coach, tips are not expected or suggested, unless someone asks for non-disability-based assistance with bags, meals, etc. At these rates, with average occupancies, an attendant can scrape out around 200 dollars per average week in tips. Superior service (Vincent on the SWC, Hermenio on the CS for example) merits more, and these employees do average more....
Sounds like someone who also has been there, done that!

It is hard on family life, social life and many other things.

Life on the road is tough for train crews and engineers, but tougher if you have to go from end to end on any of the western long haul trains.
 
So what if they flip beds? Would you rather do it yourself?
Yes. And, I do. I expect nothing from an SCA and that's usually what I get.
Well, I'm sorry you've had some bad experiences. Not everyone is cut out for customer service. It's a hard job. I often end up picking up where some of my lazy co-workers leave off and apologize for their mistakes and attitude. I hope you have better service in the future.
 
Amtrak employees: Is it true (as I was once told by a former OBS crew) that the IRS expects that train attendants must report a certain tip income on their returns?
 
Giving Guest_dal the benefit of the doubt, "Skilled" labor means a job for which specific vocational training and/or intership/apprenticeship is required. Being an SCA or an SA doesn't require specific vocational training. It requires a certain amount of on the job and some classroom training, but that's it. You don't need four years (or two years) of college to qualify to work these positions.

Given that, $45,000 is GENEROUS for someone who holds a high school diploma.

Many truck drivers who have a similar life on the road, sans human companionship, make as much or less.

Henry - the IRS expects ALL service industry personnell to report ALL taxes and wages. With most service employess "forgetting" to count it all, they've established processes to ensure that at least a minimum amount of tips are recorded based on revenues of the employeer. How that works on Amtrak is beyond me.
 
I was reluctant to reply to this post, but I checked it out and found that Amtrak labor contract hourly rates are public information. So anyone who wanted to find out through the Freedom of Information Act could get this information if they really wanted to, so here it is:

Effective with the ratification of the April 2004 ASWC (Amtrak Service Workers Council) contract between NRPC and its OBS workers, all of whom belong to one of these three unions: Hotel Employees and Resturant Employees International Union (HERE), Transportation Communications International Union (TCU) and Transport Workers Union of America (TWU).

The pay system is based on a scale determined by the years of seniority one holds in the craft in which they have qualified. Under the contract, if you can hold a regular job, defined as an employee can work a regularly scheduled job that the employee made a job bid on without being displaced by another employee holding more seniority (commonly known as "bumping") sets the standard for the scale. Here are the numbers for an employee whose is being paid 100% of their craft's pay ceiling (per hour):

Train Attendants (coach, sleeper, business, etc.) 18.86

Service Attendants (dining car waiters) 18.86

Lead Service Attendant (cafe/lounge/dinnette attendants) 19.50

LSA Diner (dining car stewards) 21.93

Food Specialist (second cook/dishwasher) 20.30

Chef (kitchen manager/held responsible for food stock) 20.66
This is actually very useful information. It could be used to calculate operating costs.
Not really. If you want to calculate operating costs you need to double those rates to account for all the benefits and such that the employer has to pay in addition to the persons salary. In my calculations for LD trains I used $40-50 an hour for OBS and $90-115 for T&E times the total hours the train takes to make an end to end trip. I did not even try to calculate all those extras such as down time on the train nor prep time before the train departs. I figure it all just evens out in the long run and I did not want to understate costs. Labor costs are one of Amtraks biggest costs on these LD trains and the longer it takes to make its run the more it costs which is why such popular LD trains as the EB and CS still show large losses and why a simple day train can break even or better. Then, of course, there is that 'bloated overhead' to add also. ;)
 
Giving Guest_dal the benefit of the doubt, "Skilled" labor means a job for which specific vocational training and/or intership/apprenticeship is required. Being an SCA or an SA doesn't require specific vocational training. It requires a certain amount of on the job and some classroom training, but that's it. You don't need four years (or two years) of college to qualify to work these positions.

Given that, $45,000 is GENEROUS for someone who holds a high school diploma.

Many truck drivers who have a similar life on the road, sans human companionship, make as much or less.

Henry - the IRS expects ALL service industry personnell to report ALL taxes and wages. With most service employess "forgetting" to count it all, they've established processes to ensure that at least a minimum amount of tips are recorded based on revenues of the employeer. How that works on Amtrak is beyond me.
Amtrak uses a formula to calculate and report what each attendant and waiter made in tips for the year. The revenue gererated by each trip you worked would be used to assign a percentage of that revenue to each tipped employee as "tipped wages." This amount is reported to the IRS and on employees' W-2. The IRS requires that tipped employees keep basic records and to report tipped earnings. It does not have to match what your employer actually reported though. I haven't been a tipped employee for a long while but I believe the percentage that Amtrak uses was or is something less than ten percenct, like eight percent of someting.
 
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I know that, as a pizza delivery driver, we were expected to report our tips. Our employer would punch in the number at the end of the night, and then it would be figured into the taxes taken out of our paycheck so we wouldn't get hit with a huge amount owed when we filed our 1040s.

Now, we could report $1, $5, $10, or whatever we wanted, but I always took the safe road since I never knew if I'd get audited. I sincerely doubt the IRS thinks a pizza delivery driver only makes $5 in tips for an eight-hour shift. I usually brought home $40-50 on an average night and $75-100 on a good night.
 
Giving Guest_dal the benefit of the doubt, "Skilled" labor means a job for which specific vocational training and/or intership/apprenticeship is required. Being an SCA or an SA doesn't require specific vocational training. It requires a certain amount of on the job and some classroom training, but that's it. You don't need four years (or two years) of college to qualify to work these positions.

Given that, $45,000 is GENEROUS for someone who holds a high school diploma.

Many truck drivers who have a similar life on the road, sans human companionship, make as much or less.

Henry - the IRS expects ALL service industry personnell to report ALL taxes and wages. With most service employess "forgetting" to count it all, they've established processes to ensure that at least a minimum amount of tips are recorded based on revenues of the employeer. How that works on Amtrak is beyond me.
In my former life, I was a Social Security Disability Judge for (11) years. After (1) year of medical training, I commenced reviewing cases. After all medical evidence was received or enough to make a decision was received we went through a step by step process. One of the steps was determining if a person was phyically and/or mentally able to return to a previous job or go to an unskilled job if they couldn't return to a previous job. To determine that we used the government's DOT jobs classification table. In that table jobs were determined to be unskilled (SVP 1-2), semi-skilled (SVP 3-5) and skilled (SVP 6-9). Using those tables the following AMTRAK jobs are rated as such.

SCA Unskilled

SA Semi-Skilled

LSA Skilled

Cook Skilled

CODE: 311.477-022

TITLE(s): WAITER/WAITRESS, DINING CAR (r.r. trans.)

Serves passengers in railroad dining car: Presents menu to patrons, makes suggestions, and answers questions regarding food and service. Takes order from patron and presents it to COOK, RAILROAD (r.r. trans.). Serves food to passenger. Computes cost of meal. Accepts money from patron and returns change. Removes dishes from table and carries them to kitchen. Places clean linen, silverware, and glassware on table according to rules of etiquette. Washes glassware and silverware. May prepare salads, appetizers, and cold dishes. May receive and store linen supplies. May prepare and serve mixed drinks. May be designated according to specialty as Bar Attendant (r.r. trans.); Pantry Attendant (r.r. trans.).

GOE: 09.04.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77 (SA)

(SEMI-SILLED)

TITLE(s): WAITER/WAITRESS, HEAD (hotel & rest.)

 

Supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners: Greets guests and escorts them to tables. Schedules dining reservations. Arranges parties for patrons. Adjusts complaints regarding food or service. Hires and trains dining-room employees. Notifies payroll department regarding work schedules and time records. May assist in preparing menus. May plan and execute details for banquets [sTEWARD/STEWARDESS, BANQUET (hotel & rest.); MANAGER, CATERING (hotel & rest.)]. May supervise WAITERS/WAITRESSES, ROOM SERVICE (hotel & rest.) and be designated Captain, Room Service (hotel & rest.).

GOE: 09.01.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77 (LSA)

(SKILLED)

CODE: 315.381-018

TITLE(s): COOK, RAILROAD (r.r. trans.) alternate titles: chef

 

Prepares, seasons, and cooks food in railroad dining car, following recipes for preplanned menus: Broils steaks, chops, fish, and poultry. Toasts bread and prepares waffles and pancakes, using prepared mixes. Mixes ingredients for cooked and uncooked desserts, such as pudding, custard, gelatin, and fruit desserts. Washes, peels, cuts, seeds, and cooks vegetables. May inventory supplies of food and prepare requisitions. May carve meats. May supervise other kitchen workers. May be designated according to specialties prepared as Cook, Fry (r.r. trans.). When preparing and serving food to passengers in Pullman Lounge (combination sleeping and dining car) may be designated Pullman Attendant (r.r. trans.).

GOE: 05.10.08 STRENGTH: L GED: R3 M2 L2 SVP: 6 DLU: 77 (COOK)

(SKILLED)

CODE: 351.677-010

TITLE(s): SERVICE ATTENDANT, SLEEPING CAR (r.r. trans.) alternate titles: porter, pullman

 

Performs variety of personal services for railroad patrons: Carries hand baggage to station platform from seat. Makes berths. Supplies towels to washroom. Furnishes patrons with light lunches, drinks, card tables, or other articles they may request. When only one sleeping car is in train, may perform duties of CONDUCTOR, PULLMAN (r.r. trans.).

GOE: 09.01.04 STRENGTH: M GED: R2 M2 L2 SVP: 2 DLU: 77 (SCA)

(UNSKILLED)

NAVYBLUE

.
 
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Way cool info. What about the $15.90/hr airport janitor?
Janitor SVP 3 Semi-Skilled

Semi skilled USUALLY because they tend to use tools to do minor repairs and opearate machines like buffers, cleaners. To be classified in a particular DOT job code you normally need to do about 50% of the tasks listed as a person's specific tasks are not uniform across varying industries. These are updated yearly as new job titles enter the marketplace, some become more "technology" oriented increasing their skill requirements and some just go away.

CODE: 382.664-010
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TITLE(s): JANITOR (any industry) alternate titles: maintenance engineer; superintendent, building

 

Keeps hotel, office building, apartment house, or similar building in clean and orderly condition and tends furnace, air-conditioner, and boiler to provide heat, cool air, and hot water for tenants, performing any combination of following duties: Sweeps, mops, scrubs, and vacuums hallways, stairs and office space. Regulates flow of fuel into automatic furnace or shovels coal into hand-fired furnace. Empties tenants' trash and garbage containers. Maintains building, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using handtools. Replaces air-conditioner filters. Cautions tenants regarding complaints about excessive noise, disorderly conduct, or misuse of property. Notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. Cleans snow and debris from sidewalk. Mows lawn, trims shrubbery, and cultivates flowers, using handtools and power tools. Posts signs to advertise vacancies and shows empty apartments to prospective tenants. May reside on property and be designated Manager, Resident (any industry).

GOE: 05.12.18 STRENGTH: M GED: R3 M2 L3 SVP: 3 DLU: 88

NAVYBLUE
 
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Skilled! ^_^ I have no idea what all of those other numbers mean, though.

CODE:241.217-010

TITLE(s):CLAIM ADJUSTER (business ser.; insurance) alternate titles: insurance adjustor;

Investigates claims [blah blah blah]

GOE: 11.12.01 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77
 
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Skilled! ^_^ I have no idea what all of those other numbers mean, though.

CODE:241.217-010

TITLE(s):CLAIM ADJUSTER (business ser.; insurance) alternate titles: insurance adjustor;

Investigates claims [blah blah blah]

GOE: 11.12.01 STRENGTH: L GED: R5 M3 L5 SVP: 6 DLU: 77
GOE=Guide for Occupational Exploring Used by counseling professionals to try to match a person's interests and/or talents to a vocational "grouping" for possible

training or job seeking

Strength=Physical requirements normally associated with the job L equals light and a person whose job is considered to normally lift 10 lbs frequently and 20 lbs

occasionally

GED=General Educational Developement broken in to the sub sections of Reasoning, Mathematic and Language requirements of the job with (6) being the highest

SVP=Skill level Numbers (6) to (9) denote skilled jobs. SVP of (6) normally means (1) to (2) years to learn/master the job

DLU-Date last update DLU equals 1977

Code 241.217-010 The first (2) means clerical and sales occupations. (24) is miscellaneous clerical jobs (241 are investigators and adjusters. The last (6) numbers

makes it Claim Abjustor

Now, you know more than you ever wanted to know about the DOT, DIctionary of Occupational Titles. I used it every day for (11) years as after medical evidence it is the heart and soul of making disability decisons.

NAVYBLUE
 
For largely unskilled uneducated labor Amtrak pays their onboard service crews good money and unparalleled benefits.
That's a rather insulting statement IMHO, and many of the workers are college grads and almost all have at least completed high school.
I'm glad I'm not the only one who felt this way Alan!

It amazes me that people have this view...
 
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