Amtrak’s Mission and Goals As Defined by the U.S. Congress through the Passenger Rail Investment and Improvement Act of 2008 (PRIIA) and codified in 49 USC 24101:
Our Mission
“The mission of Amtrak is to provide efficient and effective intercity passenger rail mobility consisting of high-quality service that is trip-time competitive with other intercity travel options.”
Our Goals
Amtrak shall—
1) Use its best business judgment in acting to minimize United States Government subsidies, including— A) increasing fares; B) increasing revenue from the transportation of mail and express; C) reducing losses on food service; D) improving its contracts with operating rail carriers; E) reducing management costs; and F) increasing employee productivity;
2) Minimize Government* subsidies by encouraging State, regional, and local governments and the private sector, separately or in combination, to share the cost of providing rail passenger transportation, including the cost of operating facilities;
*US Government
3) Carry out strategies to achieve immediately maximum productivity and efficiency consistent with safe and efficient transportation;
4) Operate Amtrak trains, to the maximum extent feasible, to all station stops within 15 minutes of the time established in public timetables;
5) Develop transportation on rail corridors subsidized by States and private parties;
6) Implement schedules based on a system wide average speed of at least 60 miles an hour that can be achieved with a degree of reliability and passenger comfort;
7) Encourage rail carriers to assist in improving intercity rail passenger transportation;
8) Improve generally the performance of Amtrak through comprehensive and systematic operational programs and employee incentives;
9) Provide additional or complementary intercity transportation service to ensure mobility in times of national disaster or other instances where other travel options are not adequately available;
10) Carry out policies that ensure equitable access to the Northeast Corridor by intercity and commuter rail passenger transportation;
11) Coordinate the uses of the Northeast Corridor, particularly intercity and commuter rail passenger transportation; and
12) Maximize the use of its resources, including the most cost-effective use of employees, facilities, and real property.
Minimizing Government Subsidies — Amtrak is encouraged to make agreements with the private sector and undertake initiatives that are consistent with good business judgment and designed to maximize its revenues and minimize Government subsidies. Amtrak shall prepare a financial plan, consistent with section 204 of the Passenger Rail Investment and Improvement Act of 2008, including the budgetary goals for fiscal years 2009 through 2013. Amtrak and its Board of Directors shall adopt a long-term plan that minimizes the need for Federal operating subsidies.