A side story on this was the passenger across the aisle from me was a senior gentleman with his wife. Myself and the three other persons at my table were very engaged in whatever and it was interesting. We went silent when the senior gentleman told the lead service attendant to "go screw himself and the his ***** waiter (4 letter explicative both cases). Seems like his Tilapia was tough and was the last time and time before that. Then the passenger told him "they could all kiss his rear" (more explicatives). WOW!
The service attendant told him to get up and get off his train NOW! He was not putting up with this type of abuse. This time the guys wife told him to go and screw himself, they were not going anywhere (yet more explicatives.) There was a senior lady sitting at my table and she was mortified and wanting to run away. Personally, I wanted to hide under the table myself. There was a cool younger conductor named Justin and he showed up.
The older man stood up in the aisle and told Justin he ran a crappy train and Amtrak was a crap railroad and all of his past trips were awful and he wanted his money back now. The car was silent by this time. (lots more abusive words from the passenger)
Justin was super cool, he looked the guy in the eye, face to face and stated he was sorry for providing such a crappy train and he had already had the car attendant pack his bags in his room and they will be getting off in Klamath Falls Oregon and them with the bags. He would not make them endure any further issues from Amtrak and there would be no refunds. Justin then invited them to sit down and try to enjoy the rest of the trip. Klamath Falls in two hours. Be ready. Was there ever silence after that.