However, I suspect that it's not just the food driving passengers away. I suspect that a significant number of already booked New York section passengers told Amtrak to refund their money when advised they would be on their own to get to/from Grand Central Terminal AND they'd have to ride in NEC spaced COACH seating to Albany (about 14" LESS legroom than Amfleet 2 LD coach seating). Maybe, just maybe, Amtrak has added extra business class cars to the Empire Service trains? I have my doubts they figured that one out, though. And what about the passengers riding Amtrak from south of NYC that now have to get to GCT to ride coach? If I were coming from PHL, WAS, even MIA ticketed to the LSL, I'd tell Amtrak to cancel the entire trip!