Today, 11/3, Lorton-Sanford. As usual I checked the status on my app many times before leaving my home at dawn. No problem reported. At 14:30 arriving cars were backed up along the road. Duh. Northbound train was just arriving, 6 hours late. Waited in car 2 hours, another 2 in station. Remarkably we boarded at 17:30 and departure was 19:30,fast turnaround considering how late train got in. What boggles the mind is how they could not update info anywhere and how nasty the people at check-in (booth outside & desk) were. Don't tell me they were stressed. The passengers were stressed from being kept in the dark. The text announcing the delay came at 17:30, after we dropped our cars off. Finally once we boarded at least the conductor got on the PA and gave us a detailed explanation, updated ETA and actually apologized for the delay and the lack of info in the station. To paraphrase the old commercial, "Is this any way to run a railroad?"