For a first train trip, your jaunt was very impressive!
Did you spend much time off the trains, or was it pretty much a continual train trip?
What was your overall impression of the food and the service on Amtrak?
Well, we spent two nights in Portland but otherwise it was lots of trains (and a looooooooong boring wait in Sacramento on Thanksgiving morning).
1) the food. Well... I went into it expecting the worst. I read a lot of, shall I say, less than kind assessments of the food. It wasn’t good, certainly - but I went in with such low expectations that they over shot them. I was thinking “banquet/on-cor/hungry man” quality microwave food, and what I got was more like average stouffers food. So I was pleasantly surprised, but it wasn’t pleasant, if that makes sense.
For free, and for a few meals, I survived. I made sure to eat other food wherever I could, Chicago, Minot, Portland, Sacramento, Denver, Chicago again... etc....
those free beers can be surprisingly filling.
2) the service - well, it was really good. With only one exception, everyone was sensational. From the ticket taker in Cleveland, to the cabin attendant on the Capitol (both times) to the cabin attendant and diner waiter on the empire builder, to the cabin attendant on the coast starlight, and the waiter and a random polish engineer on the Zephyr. Only the cabin attendant on the Zephyr wasn’t great, but he sure as hell tried to be. It was an unfortunate situation where there were one and a half cabin stewards for three sleeper cars.
I’m blown away how much they enjoyed their jobs- or at least how well they faked it. To the customer (or at least this customer) that difference doesn’t matter. They were exceptional, and I did my best to tip accordingly.
all in all it was a great experience, and quite frankly if it weren’t such a pain in the zephyr to book it out of Cleveland, I’d make it more of a primary form of travel.