Hi AlanB (and anybody else),
Here what I am really interested in, for a Family Room... this option appeared on ez223's Aug 6 post:
5 passenger - 5 children, 1 adult + 4 children, 2 adults + 3 children, 3 adults + 2 children,
4 adults + 1 child
Exactly whom would I call and what would I say in order to get 4 adults and one child in a Family Room?
And can anybody supply an image of the section of the Service Manual ("08-205") which describes these capacities -- maybe it would be a help to actually have the documentation when I try to make the reservation.
David
I contacted Amtrak to see if they would send me a copy of the "08-205" section of the Service Manual (regarding sleeping room capacities), but they claim it does not even exist. Is there a way to actually get a copy of this section? Has anybody actually booked capacities higher than the limits enforced by the amtrak.com website (I think two adults and two children)?
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Dear David,
Thank you for your inquiry.
The current Service Standards Manual does not have a section 08-205, but the section on the Roomette does comply with the information on Amtrak.com (see attachment).
As information, Amtrak.com does give the capacity of the Roomette as two adults only - not two adults and two children, which would be for a family bedroom.
We hope this information is helpful to you.
Sincerely,
Amtrak Customer Relations
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Hi, 1) Could you please fax me a copy of section 08-205 of the Service Standards manual, which describes the maximum capacities of sleeping car rooms? My fax number is 206-666-9588. 2) In some cases the amtrak.com reservation system will not accept a reservation which is consistent with the standard. E.g., 8-205 specifies that two adults and two (presumably small) children can be accommodated in a Superliner Roomette, but the online reservation system will not accept this reservation. How would I book this kind of reservation if it is not accepted by amtrak.com?
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David,
Under no circumstances can you put two adults and two children into a roomette. The conversation you quoted was for a Bedroom, which is what Amtrak calls the larger of the two common types of rooms that Amtrak has. The smaller is called a roomette. Additionally on the Western trains and a few Eastern trains that do use the bi-level Superliner cars, there is a third type of room called the family room. That room, as noted by Amtrak in the above response, does permit two adults and two children. You may wish to visit
this page to get a better feel for the type of rooms offered by Amtrak.
The Family room is the only room that you can book via Amtrak.com with 2 adults and 2 children. If you wanted to get a Bedroom, formerly called the Deluxe Bedroom and not to be confused with having a "bedroom" meaning a place to sleep, you will have to call Amtrak. That cannot be booked online if you want to put more than 2 people into the room. A roomette can accomodate 2 adults and 1 child, but again that too cannot be booked online, you'll have to call Amtrak or visit an agent at a station to put that many people into roomette.