Cho Cho Charlie
Engineer
I think an important part of this discussion is the fact that once Amtrak sells the box to someone, it isn't theirs anymore.I think the issue being discussed is when a passenger with a bike box decides to give the box back to Amtrak, they just cut it up and recycle it instead of reusing it for another passenger with a bike.Amtrak sells a bike box. What that guy does with the box afterwards, is up to him. It isn't Amtrak's box anymore, to even give away to someone else.
If you have "beef" with the owner of box, you need to take it up with them, not Amtrak.
I guess you could always require the owner of the box to stand outside by the curb, waiting, hoping, for some other bike owner to whom they could then give/sell their box.