Bug in the Amtrak.com site?

[saxman]

I've noticed this happening over the last several days off and on. I try to look up prices on Amtrak.com and it gives me an error page. Everything else seems to work okay on the site. But, when I try to price a city pair, nothing happens. This is really annoying.

Anyone else having this problem? This happened a few days ago too.

 

[PetalumaLoco]

I've noticed this happening over the last several days off and on. I try to look up prices on Amtrak.com and it gives me an error page. Everything else seems to work okay on the site. But, when I try to price a city pair, nothing happens. This is really annoying.
Anyone else having this problem? This happened a few days ago too.

Just tried one at 2:38PDT and it works for me. I check prices at least once a day and it hasn't been a problem.

 

[Cannondale]

I've noticed this happening over the last several days off and on. I try to look up prices on Amtrak.com and it gives me an error page. Everything else seems to work okay on the site. But, when I try to price a city pair, nothing happens. This is really annoying.
Anyone else having this problem? This happened a few days ago too.

You may want to try a different browser and see if the problem persists: Internet Explorer or Safari or Chrome or Mozilla Firfox.

Dan

 

[Smalls]

I've noticed this happening over the last several days off and on. I try to look up prices on Amtrak.com and it gives me an error page. Everything else seems to work okay on the site. But, when I try to price a city pair, nothing happens. This is really annoying.
Anyone else having this problem? This happened a few days ago too.

I have noticed it as well. I had to click on "Multi-City tickets" in order to view the price of a route. It seems to have started doing it for me after the update that took place the other day.

 

[ALC Rail Writer]

Actually I have been having issues too-- namely 500 errors.

 

[AAARGH!]

Actually I have been having issues too-- namely 500 errors.

Same here. Anytime I put in a city pair, it gives a 500 error when I proceed.

 

[Rail Freak]

I was on it all morning with no problems.

RF

 

[fredevad]

I had this happen to me when I was booking my TE trip a couple of weeks ago.

I had my laptop at work, was checking prices OK. I hibernated the laptop, went home, and then kept getting 500 errors. Thinking there may be site maintenance, I waited until the next morning (it was hard to wait, let me tell you - I was ready to book). Anyway, I was still having problems the next morning - same 500 error (500 is generally known to be an "internal server error" for those of you that don't know and usually says something at the server is a problem). Anyway, I rebooted before work, as I always do, and then I had no problem!

So I'm wondering that if those that are having issues have moved from one network (or IP address?) to another. If so, try a reboot and see if that helps.

Yes, I know that's "standard help desk talk", but it seemed to work for me and I'm wondering if Amtrak's server may be storing session state based on something network related and gets confused when a client machine switches networks.

 

[Devil's Advocate]

I was trying to price out some suggestions from the Chicago thread and bumped into some unresolved pages. Then it would work again after a while. Not sure what the deal was or is.