Canceling an Award Trip on Weekend?

[DivMiler]

If one has an award trip on a weekend, how can the trip be canceled at the last minute on the weekend?

I have a (coach) trip scheduled for Saturday in the Northeast Zone (only 3000 points). If I decide at the last minute to cancel (whenever the "last minute" is), I can't call AGR because they aren't open on the weekend. Can I ignore it (would I be out my 3000 points?), or do I have to make the decision before AGR closes on Friday evening?

 

[the_traveler]

You can either cancel by Friday, or just not pick up your tickets and then call them on Monday. Yes, you will be out the points for the weekend, but they will be reinstated when they see that you didn't print and use them. Also, if you just need to change the tickets (such as you were booked on a 10 AM but need to take an 8 AM train), I believe the ticket counter can make the change on the weekend.