With the end of the first year of AGR2 and the Amtrak - Bank of America relationship approaching, I wanted to change the AGR World Mastercard (with annual fee but first year waived) to the no-annual fee AGR Platinum Mastercard. I expected a phone call was all it would take but I was wrong. The person I reached was entirely non-helpful and while he said it could be converted to a non-AGR card, converting to the AGR Platinum was not an option.
He implied I needed to apply separately for the Platinum card which I did (approved on-line immediately). Meanwhile, I've stopped using the World card and once the next statement is issued, will immediately pay it off and then request it be closed (should be mid-August) before the annual fee bills in what I expect would be September. And, I expect I can get another sign-up bonus for the new card.
Unfortunately, not everyone can get the other card that easily and some may not want to take the short-term credit score hit. Really, a short-sighted policy by BofA but after 35 years as a BofA (the original California BofA, not today's pale imitation) customer (secondary checking account), I'm not surprised.
He implied I needed to apply separately for the Platinum card which I did (approved on-line immediately). Meanwhile, I've stopped using the World card and once the next statement is issued, will immediately pay it off and then request it be closed (should be mid-August) before the annual fee bills in what I expect would be September. And, I expect I can get another sign-up bonus for the new card.
Unfortunately, not everyone can get the other card that easily and some may not want to take the short-term credit score hit. Really, a short-sighted policy by BofA but after 35 years as a BofA (the original California BofA, not today's pale imitation) customer (secondary checking account), I'm not surprised.