Devil's Advocate
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If your income absolutely requires reliable internet access you should not be on Amtrak.
This is not intended as a knock on Amtrak. As part of my job I have used every national mobile phone provider there is (including a few that no longer exist) and although some do better than others in various locations and services there are many areas Amtrak travels through where there is simply no reliable access from any provider. There are also several areas where the access is so slow that it's basically useless for anything but a short text-only email. I've found AT&T to be the worst bar none. T-Mobile is much better for phone calls but were only slightly better for data. Sprint was previously among the worst but has greatly improved in recent years. Verizon is probably the best but none of them would allow me to work reliably on most long distance routes. There is simply no way around this physical limitation. Originally I had a mega-trip planned for this weekend that included the Texas Eagle, California Zephyr, and Coast Starlight but I had to cut it way back in order to ensure I would be able to get online when my work required it. That was not fun but it was absolutely necessary to ensure everything went as planned at work. Even the worst hotel internet is still better than what I'm used to on Amtrak. Some day this may change but while I have greatly enjoyed my current trip I cannot in good faith recommend any mobile network solution for folks whose paychecks depending on reliable service. In the end I made sure to schedule some stationary time to handle my workload remotely. If I had something go haywire while I was en route I would not have been able to deal with it effectively. Instead it would have resulted in asynchronous text messages and voice mails explaining what needed to be done to folks who were still in the office. That's doable in a pinch but since I knew I needed to get some major work done this weekend I had to cut the trip in half and block off a couple days here in Portland to deal with it. Better to keep the folks at work happy and the paychecks coming in than to take a nice long trip that ends with a pink slip. I enjoy train travel a lot and this current trip has been my best ever, but that doesn't mean Amtrak will work for every possible trip. Many trips still see me flying or driving simply because Amtrak's routing or scheduling just didn't work out for my needs. Hopefully over time they'll be able to expand and enhance their current network with improvements that allow for more use on my part. Until then I'll still be making use of alternatives as necessitated.
This is not intended as a knock on Amtrak. As part of my job I have used every national mobile phone provider there is (including a few that no longer exist) and although some do better than others in various locations and services there are many areas Amtrak travels through where there is simply no reliable access from any provider. There are also several areas where the access is so slow that it's basically useless for anything but a short text-only email. I've found AT&T to be the worst bar none. T-Mobile is much better for phone calls but were only slightly better for data. Sprint was previously among the worst but has greatly improved in recent years. Verizon is probably the best but none of them would allow me to work reliably on most long distance routes. There is simply no way around this physical limitation. Originally I had a mega-trip planned for this weekend that included the Texas Eagle, California Zephyr, and Coast Starlight but I had to cut it way back in order to ensure I would be able to get online when my work required it. That was not fun but it was absolutely necessary to ensure everything went as planned at work. Even the worst hotel internet is still better than what I'm used to on Amtrak. Some day this may change but while I have greatly enjoyed my current trip I cannot in good faith recommend any mobile network solution for folks whose paychecks depending on reliable service. In the end I made sure to schedule some stationary time to handle my workload remotely. If I had something go haywire while I was en route I would not have been able to deal with it effectively. Instead it would have resulted in asynchronous text messages and voice mails explaining what needed to be done to folks who were still in the office. That's doable in a pinch but since I knew I needed to get some major work done this weekend I had to cut the trip in half and block off a couple days here in Portland to deal with it. Better to keep the folks at work happy and the paychecks coming in than to take a nice long trip that ends with a pink slip. I enjoy train travel a lot and this current trip has been my best ever, but that doesn't mean Amtrak will work for every possible trip. Many trips still see me flying or driving simply because Amtrak's routing or scheduling just didn't work out for my needs. Hopefully over time they'll be able to expand and enhance their current network with improvements that allow for more use on my part. Until then I'll still be making use of alternatives as necessitated.
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