Mackensen
Lead Service Attendant
I haven't seen this mentioned yet, but as I went to make a reservation today I had the option to get an email notification if my train was late, and I could choose how close to scheduled departure I wanted the notification. I could select between 30 minutes and 3 hours. Given that the method (email) was a drop-down I'm guessing they plan to roll out SMS at some point. Glad to see this feature. I hope it works properly and people take advantage of it.