Denial of points?

[BLOND37]

while i still am unclear why you get points - what are reasons you would be denied?

 

[Long Train Runnin']

while i still am unclear why you get points - what are reasons you would be denied?

Well you get rail points for riding on Amtrak Trains. The Partner programs I dont know enough about. The only reason I can think of why you might not get points declined would be if you took more then 4 one way trips between the same place. Other then that your rail points should post.

 

[RRrich]

Two seperate trips on the same train (same direction) would do it

 

[BLOND37]

Two seperate trips on the same train (same direction) would do it

so if i took three, round trip, over two or three months, there should be no problem??

 

[Long Train Runnin']

Two seperate trips on the same train (same direction) would do it

so if i took three, round trip, over two or three months, there should be no problem??

nope u would see all of those points post. Or at least qualify for all of them.

 

[BLOND37]

Two seperate trips on the same train (same direction) would do it

so if i took three, round trip, over two or three months, there should be no problem??

nope u would see all of those points post. Or at least qualify for all of them.

so i guess i call AGR and b*tch?

 

[Rail Freak]

Two seperate trips on the same train (same direction) would do it

so if i took three, round trip, over two or three months, there should be no problem??

nope u would see all of those points post. Or at least qualify for all of them.

so i guess i call AGR and b*tch?

Be that Squeaky Wheel!!!! B)

 

[BLOND37]

Two seperate trips on the same train (same direction) would do it

so if i took three, round trip, over two or three months, there should be no problem??

nope u would see all of those points post. Or at least qualify for all of them.

so i guess i call AGR and b*tch?

Be that Squeaky Wheel!!!! B)

LOL LOL LOL if you only knew how squeaky i can get

 

[saxman]

Two seperate trips on the same train (same direction) would do it

so if i took three, round trip, over two or three months, there should be no problem??

nope u would see all of those points post. Or at least qualify for all of them.

so i guess i call AGR and b*tch?

Are you missing points? How long has it been since your trip? I think they ask you to wait about a month before you call, maybe even 6 weeks. There's a link to request missing points on the AGR website, and it tells you how long to wait before request. Then you can put in a online request. When that doesn't work, then I call. But give it some time. And save your ticket stub always, until your points are posted.

 

[BLOND37]

its been 3 months.

made the reservations with the AGR membership number.. half the trip is posted- half aint

 

[soitgoes]

its been 3 months.

Fill out a retro point request ASAP.

https://amtrakguestrewards.com/index.cfm?ca...RetroCredit.cfm

The AGR T&C specify that you need to claim missing credit within 90 days.

 

[printman2000]

All the tickets you will get points for have to have the member name on them. You will not receive points for tickets with others names on them, even if you inputted your AGR number.

I ran into that the first time I received points. The tickets with my families names did not get me any points. I have since setup my wife an account so hers can get points. My kids, they do not get any as you have to be 16 to get an account.

 

[Ryan]

My kids, they do not get any as you have to be 16 to get an account.

Not true - you can call and get an account for the little ones - our 6 year old has his own account, and is earning points (albeit at 1/2 the rate) as we are.

 

[AlanB]

My kids, they do not get any as you have to be 16 to get an account.

Not true - you can call and get an account for the little ones - our 6 year old has his own account, and is earning points (albeit at 1/2 the rate) as we are.

Agreed, Superliner Diner's son earned points for several years, only just turning 16 this year in fact.

You just can't enroll them via the internet, it has to be done via snail mail or perhaps phone, although I'm not positive about the phone. Here's the relevant part from the T&C.

Only individuals age 16 and older may enroll via the Internet.

That's the only age restriction.

 

[Ryan]

We used the phone enrollment. B)

 

[printman2000]

My kids, they do not get any as you have to be 16 to get an account.

Not true - you can call and get an account for the little ones - our 6 year old has his own account, and is earning points (albeit at 1/2 the rate) as we are.

Agreed, Superliner Diner's son earned points for several years, only just turning 16 this year in fact.

You just can't enroll them via the internet, it has to be done via snail mail or perhaps phone, although I'm not positive about the phone. Here's the relevant part from the T&C.

Only individuals age 16 and older may enroll via the Internet.

That's the only age restriction.

Good to know!

 

[printman2000]

I called to sign up my two boys (both under 16) and was told to do it on the website. I told her of the age requirement and she told me to just not put in a birthday. So, that is what I did and signed them up.

I have two trips upcoming that have already been purchased. Is there a way to get points for those trips on their accounts since I bought them before I signed them up?

****NOTE****

Decided to start a new post with this question, please see http://discuss.amtraktrains.com/index.php?showtopic=26441

 

[BLOND37]

so if AGR was going to deny me points would i get something - phone call, email, letter, - telling me why? or would it go into a BBH (big black hole)...

i have 3 trips ranging from 12-28-08 to 02-29-09 that have not posted.

plus the 3000 for an unused ticket.. still not there...

rage against the machine! storm the bastille!

what do we want?

points!

when do we want them?

NOW!

 

[AlanB]

As long as you've got ticket stubs from your trips with your name on them, AGR can't deny you points.

 

[BLOND37]

As long as you've got ticket stubs from your trips with your name on them, AGR can't deny you points.

then how do you get the horse to drink?

(how do you get them to post?)

 

[PetalumaLoco]

All the tickets you will get points for have to have the member name on them. You will not receive points for tickets with others names on them, even if you inputted your AGR number.
I ran into that the first time I received points. The tickets with my families names did not get me any points. I have since setup my wife an account so hers can get points. My kids, they do not get any as you have to be 16 to get an account.

Ok, I'm confused. The trip I booked this Summer, my wife's tickets won't get points?

Should I have enrolled her, and then when I booked for the 2 of us, we'd both get points?

Can I still get her points added if she gets an account now?

Thanks.

 

[gswager]

If the name on the ticket matched to the AGR member's name, along with number, then it will do it. If the name is not matched, no points.

It would be better to have your wife enrolled in AGR program to collect her points. Once she gets her membership's number, then call Amtrak Reservation agent to add her number to her reservation.

If you book her ticket via your Amtrak Chase credit card, you get 2 points for each dollar on Chase.

 

[BLOND37]

<<Should I have enrolled her, and then when I booked for the 2 of us, we'd both get points?>>

YUP!

 

[PetalumaLoco]

If the name on the ticket matched to the AGR member's name, along with number, then it will do it. If the name is not matched, no points.
It would be better to have your wife enrolled in AGR program to collect her points. Once she gets her membership's number, then call Amtrak Reservation agent to add her number to her reservation.

Ok, her tix will have her name, so I should sign her up. So when in the future I book a trip, will we have to book separately under each of our member number? Wondering how that all works.

 

[AlanB]

If the name on the ticket matched to the AGR member's name, along with number, then it will do it. If the name is not matched, no points.
It would be better to have your wife enrolled in AGR program to collect her points. Once she gets her membership's number, then call Amtrak Reservation agent to add her number to her reservation.

Ok, her tix will have her name, so I should sign her up. So when in the future I book a trip, will we have to book separately under each of our member number? Wondering how that all works.

It's too late to get points for last summer. IIRC you have like 21 days to sign up after taking the trip in order to get points for that trip.

Going forward, definately have your wife get an account. However you might want to wait until you are within 90 days of your next trip, such that she can get the 500 point bonus for traveling within the 90 days. But there is no reason not to sign her up since it costs nothing. It's hard to say if she'll ever earn enough points to get a sleeper, unless she gets an AGR credit card in her name, but still at least she'll collect points when she travels with you.

You can still book just one reservation, no need to have seperate reservations. Just remember to add her AGR number on the screen where you list her name. If you've saved a profile, it already know your AGR number.

Now, since your name would normally be listed first on any reservation, you'll get points for the sleeper and the railfare. She'll only get points for the railfare. However, if you are ever traveling with more than two people and you list your wife second on the reservation screen, then she'd get points for the second room, while you'll get points for the first room. It won't matter who goes into what room, so no worries there.