Here's an interesting twist though on the eTicketing thing & AGR. First, let me remind everyone that according to the employee handbook, the only tickets that ever need to be signed are the ones that were purchased by credit card. And in fact, printed in small fine print on the ticket stock, is the blurb about needing to sign here to acknowledge the charge to your credit card.
So with that in mind, we now move to the Auto Train which has been doing a quasi-eTicket for some time now. If one shows up with a paid reservation, even one paid for by a credit card, then things work more or less as one would expect with an eTicket. One just drives up to the booth, provides the primary name on the reservation and you receive your little ticket holder book. This book in use for a number of years, provides a route guide, a place to write the car number assigned at the booth, and other helpful information; as well as a place to stick your physical tickets in. Used to be that's what they did in the booth for you when you showed your tickets. Now, they already have one book ready for each party with your name on the book.
After dropping off your car, you walk in and hand over the book and show your photo ID. You also pick your dinner time, and in coach you get a seat assignment. Now if you paid for your reservation with a credit card, then this is all you need to do. You are done, checked in, and ready to go when the train is ready.
However, if you used AGR points to pay for your reservation, well apparently they can't do eTickets for that. So the ticket machine spits out regular Amtrak tickets, just like it always has for both AGR & paid reservations. And then the agent behind the counter commits the ultimate violation of Amtrak procedures, they ask you to sign the tickets. You know, that spot where it says "I agree to this charge on my credit card." Only, you never used a credit card to buy the tickets and therefore should NOT be forced to agree to a charge on your credit card! Not to mention the fact that eTickets means NO traditional, physical tickets.
Go figure!