A few years ago in February, I enjoyed a California Zephyr Chicago to San Francisco trip with a couple of days in the "City by the Bay". Great! Then, the Coast Starlight to Seattle to Seattle for another pleasant stay of a couple of days. An Empire Builder trip then followed with rain falling in Seattle as we left, turning into snow as the train headed East. Fresh fallen snow was the scene during the night and during our trip through Glacier National Park. This was a truly memorable Amtrak trip!
Negatively, though, it was also memorable that when the Amtrak bus got us to to the Amtrak station in San Francisco. it was closed. (The train was quite late.) No cabs in sight. (This was before I had a cell phone.) Fortunately, a restaurant near the San Francisco station was still open and the Manager took pity on me and called a cab for me.
I will be very reluctant to book another westbound California Zephyr journey as a result that ends in downtown San Francisco.
Amtrak dropped the ball as far as I am concerned and I let them know that when I returned home. Maybe the situation today has improved since my experience