We were on a pretty late eastbound Empire Builder one December (2010) and we missed our Cardinal connection at 5:45 PM. But we arrived almost and hour before the Lake Shore Limited even departed. So all of the LSL passengers were fine.
And not only that, but Amtrak did provide a bus for the MSP Amtrak passengers earlier that morning, so they were OK with their connections, even to the Cardinal and Capital Limited. Unlike us - we were coming in from the west coast on the very late Empire Builder, and we were doomed. When we arrived at MSP, there were no passengers - just bitter cold and snow. A lonely feeling.
We kind of felt a bit like the German soldiers at Stalingrad in World War ll. We knew Amtrak had bused the others (MSP) passengers out to Chicago, and we were left behind.
We were traveling with a nice contingency of fellow Amtrak sleeper passengers, riding the rails for leisure , as we were, and we were all OK with the delays. They did give us cash and hotel rooms in Chicago.