Anecdotally, I remember being on the Crescent from NOL to NYP. About Hattiesburg we were told that the toilets in our sleeper were "Out of Service", but would be attended to in Atlanta. Oh Joy. In Atlanta, some kind of car tink showed up, but said he could not do anything as he had no tools (!). So I got down my trusty well traveled Jensen JTK-88SP tool kit and offered him the courtesy of the tool kit, as it were.
So he borrowed the Leatherman tool from my belt, and opened a valve somewherehe Roomettes. Problem solved, and off we went.
I should have sent AMTRAK a bill.
I can hear it now:
"Hey Ed! The Crescent's coming in with a toilet problem in a sleeper - Send Frank out, but don't send any tools with him..."
John 11:35.
Copiously.[/QUOTE