So here's something not encountered before (but somehow not surprising). My wife was on 49 from NYP to CHI on the 23rd and was told by the SCA that only one bathroom was open for passengers because the second one was reserved for his personal use (on a VII sleeper). It came about after she tried to go into it because the other bathroom was occupied. She asked if he was kidding since that left one bathroom for the rest of he car, and the SCA told her he would allow her to use it this one time, but it was off limits to passengers.
That's a new twist on making up rules as you go. The end result for my wife was deciding that the only way we'll travel on a Viewliner will be by bedroom if that's the case going forward, since you never know what version of the car (VI or VII) you're going to be on. Suffice to say, that'll be a phone call to Amtrak, for all the good it does.
Anyone else have that happen on on VII before?